CARA ALMBERG
Sun Valley,ID
Summary
Results-driven sales professional with extensive experience in driving revenue and building strong customer relationships. Skilled in utilizing inventory, POS, and billing systems like Vintner's Logistics, QuickBooks, and Resy to optimize sales processes. Proficient in communication tools (Slack, Zoom, Mailchimp) and Microsoft software (Excel, Word, Canva), ensuring efficient client engagement and streamlined operations. Adept at exceeding sales goals, fostering customer loyalty, and delivering exceptional service in both the wine and healthcare industries.
Overview
6
6
years of professional experience
Work History
Clinic Manager
Zenergy Health Club and Spa
11.2023 - Current
- Managed daily clinic operations, including scheduling, patient intake, and insurance verification
- Supervised a team of 6 physical therapists, overseeing their schedules and ensuring timely authorizations from various insurance providers
- Maintained organized patient charts, handled billing and payroll, and prepared weekly reports
- Coordinated referrals, managed PT credentialing, and ordered clinic supplies
- Proficient in WebPT, Prompt, Weave, Evicore, Outlook, Excel, Tebra, Avility, and Nordian for efficient clinic management
Sales and Customer Relationship Specialist
The Walls Vineyards & PASXA Wines
06.2020 - 11.2023
- Contributed to brand storytelling by providing in-depth knowledge of wines, growing regions, and winemaking
- Drove revenue through direct sales, memberships, and customer outreach across multiple markets (wholesale, distribution, DTC)
- Managed inventory and shipping while exceeding sales targets
- Fostered strong customer relationships and maintained follow-up with wholesale accounts, wine club members, and top buyers across Eastern WA
Rehabilitation Assistant
Swift Rehabilitation
03.2019 - 05.2020
- Assisted patients with exercises prescribed by physical therapists and conducted ultrasound and STEM therapy treatments
- Audited and maintained patient charts, recorded exercise progress, and supported office organization tasks including filing and scheduling
- Provided hands-on support in both physical therapy and massage therapy settings
Education
Business Administrative
Charter College
Pasco, WA07.2015
Physical Therapist Assistant Program
Northland Community College
East Grand Forks03-2011
Skills
- Multi-Tasking
- Exceptional customer service
- Sales expertise
- Problem-solving skills
- Problem Solving
- Inventory Systems
- POS/Billing Systems
- Communication Systems
- Schedule management
- Multi-tasking strength
Technical Skills
- Inventory Management: Proficient with Vintner’s Logistics, Vintners, and Direct/Wine shipping systems
- POS & Billing Systems: Experienced in using Orderport, Vinespring, Tock, QuickBooks, and Resy for sales and billing operations
- Communication & Collaboration: Skilled in Slack, RingCentral, OneDrive, Mailchimp, and Zoom for effective communication and team collaboration
- Software Proficiency: Advanced knowledge of Microsoft Excel, Microsoft Word, Canva; fluent in both Apple and PC systems; experienced with Outlook for email management
Timeline
Clinic Manager
Zenergy Health Club and Spa
11.2023 - Current
Sales and Customer Relationship Specialist
The Walls Vineyards & PASXA Wines
06.2020 - 11.2023
Rehabilitation Assistant
Swift Rehabilitation
03.2019 - 05.2020
Business Administrative
Charter College
Physical Therapist Assistant Program
Northland Community College
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