Carlie VanOrden

Homestead Family Restaurant

07.2021 - Current

Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Summary