Summary
Overview
Work history
Education
Skills
Timeline
Generic

Case Cleaver

Brighton,United Kingdom

Summary

Driven individual offers strong attention to detail and superior organisational skills. Works collaboratively with team members to meet goals and resolves challenges with sound judgment and reasoned thinking.


Experienced coaching professional with proven success in team building and training session planning to improve individual and team performances. Nurtures cohesive teams using motivational, team-building strategies. Tailors sessions to provide physical challenge to individuals with varying abilities. Responsible shop supervision professional with extensive retail experience. Plans and delegates tasks to meet daily service requirements and exceed sales targets. Leads by example to motivate team success.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Sous chef

Baia Beach Club
Den Haag
05.2023 - 11.2023
  • Planned and directed food preparation in fast-paced restaurant environments.
  • Sanitised equipment and kitchenware to comply with hygiene protocols.
  • Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
  • Helped staff adhere to restaurant quality and service requirements through effective management and motivation.
  • Acted as head chef when required, maintaining continuity of service and quality.
  • Deputised for head chef, successfully managing all aspects of kitchen operations during times of absence.
  • Trained junior kitchen staff in food preparation and hygiene practices.
  • Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.

Dog handler trainer

Case Cleaver - My own business
Sussex & Surrey, Sussex
01.2021 - 12.2022
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Utilised proven training techniques such as positive reinforcement and negative reinforcement to improve dog behaviour.
  • Dedicated Dog Trainer committed to helping pet & working dog owners to safely and humanely control dog behaviour. Driven to improve owner and dog relationships by teaching new interacting methods.
  • Assessed dog behaviour and temperament, crafting bespoke training programmes to get the best out of the animal.
  • Worked with owners to establish their hopes and requirements, creating training schemes to best meet those needs.
  • Liaised with customers to meet care and grooming requirements.
  • Helped owners to recognise, encourage and reinforce positive behaviour for optimal improvements.

Dog daycare\kennel manager

Doodley Dogs
Crawley , West Sussex
03.2018 - 12.2020
  • Maintained exceptional animal welfare during grooming and kennel stays.
  • Planned proactively to meet busy grooming schedules.
  • Trained in animal first aid to provide emergency assistance.
  • Calmed anxious pets to achieve positive grooming experiences.
  • Assessed animal behaviours and conditions, tailoring treatments to suit.
  • Provided medical assistance to animals awaiting veterinary care.
  • Managed other members of staff
  • Created staff diary for hours and the specific care of our clients dogs

Real estate agent

Cubitt & West
Brighton, East Sussex
02.2016 - 02.2018
  • Answered phone calls and emails from potential and existing customers.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Collated detailed property information and organised photo shoots.
  • Coordinated appointments with prospective buyers to showcase houses and plots.

Technical support engineer

Virgin Media Business
Brighton, East Sussex
08.2014 - 07.2016
  • Troubleshot operating systems, hardware and software problems to identify root causes.
  • Employed advanced troubleshooting and expert application knowledge to solve system user interface problems.
  • Delivered complete set-up assistance for networking systems, IP phone equiment and related IT gear.
  • Assisted wider customer service teams to produce external user guides and internal support tools.

Education

Diploma of Higher Education - Animal management

Plumpton college
Lewes\ England
09.2010 - 06.2012

NVQ Level 2 - Canine Behaviour

Plumpton College
Lewes, England
09.2009 - 06.2010

Certificate of Higher Education - Canine First-Aid & Resuscitation

Plumpton College
Lewes, England
07.2014 - 07.2014

Certificate of Higher Education - Health and safety in the workplace

City college, Brighton
Brighton, England
10.2018 - 10.2018

Skills

  • Staff training
  • Commanding leadership style
  • Quality Assurance reporting
  • Windows XP/Vista
  • Problem-Solving
  • Decision-Making
  • Beer, wine and cocktail service
  • Hospitality expertise
  • Cash control
  • Customer retention

Timeline

Sous chef

Baia Beach Club
05.2023 - 11.2023

Dog handler trainer

Case Cleaver - My own business
01.2021 - 12.2022

Certificate of Higher Education - Health and safety in the workplace

City college, Brighton
10.2018 - 10.2018

Dog daycare\kennel manager

Doodley Dogs
03.2018 - 12.2020

Real estate agent

Cubitt & West
02.2016 - 02.2018

Technical support engineer

Virgin Media Business
08.2014 - 07.2016

Certificate of Higher Education - Canine First-Aid & Resuscitation

Plumpton College
07.2014 - 07.2014

Diploma of Higher Education - Animal management

Plumpton college
09.2010 - 06.2012

NVQ Level 2 - Canine Behaviour

Plumpton College
09.2009 - 06.2010
Case Cleaver