Casey McCaughey
Boise,ID
Summary
Reliable and hardworking warehouse professional with experience in shipping, receiving, inventory management, and order fulfillment. Known for maintaining accuracy in fast-paced environments, following safety procedures, and contributing to efficient team operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales/Delivery/Warehouse Worker
Tastevin Wine
06.2021 - Current
- Achieved timely wine deliveries by coordinating with accounts and team members.
- Ensured quality assurance through effective communication of delivery status and inventory levels.
- Enhanced customer satisfaction by developing relationships with key accounts in the valley.
- Maintained accurate stock levels through diligent inventory control and timely replenishment.
- Utilized forklifts and pallet jacks for efficient material handling and shipping processes.
- Resolved delivery inquiries promptly, providing exceptional customer service to clients.
Sales, Emphasis on Wine
Hayden Beverage Company
03.2023 - 06.2023
- Cultivated strong relationships with Buying Parties and Warehousing Teams.
- Developed tailored marketing strategies for diverse business needs and clientele.
- Analyzed market pricing structures and trends to inform business decisions.
- Collaborated with teams to meet client commitments and achieve sales goals.
Server/Bartender
Barbacoa Grill
01.2020 - 01.2021
- Enhanced guest satisfaction by delivering an upscale dining experience in a bustling restaurant.
- Increased bar and floor revenues by implementing effective service strategies in a high-volume setting.
- Recommended wine pairings that complemented Barbacoa’s diverse and seasonal menu, enhancing dining experiences.
- Established strong relationships with key clientele, fostering loyalty and repeat business through excellent service.
- Engaged with guests to ensure satisfaction, addressing any inquiries or concerns promptly and professionally.
- Collaborated with kitchen staff to ensure seamless service during peak hours, optimizing operational efficiency.
- Trained new staff on menu offerings and service standards, promoting a cohesive team environment.
Wine Delivery
J.W. Thornton Wine Imports
01.2018 - 01.2020
- Delivered wine and organized and performed wine tastings for the whole Treasure Valley Market while maintaining excellent buyer/seller relationships.
Skills
- All of the soft skills learned and ingrained from years in the restaurant industry including:
- Clear Communication, verbal, written, and with all positions
- The ability to listen I work with an immensely diverse group of customers, from small business owners to corporate buyers, and listening to their needs has proven beneficial to their success
- Attention to detail When taking orders, hearing customer’s needs, or picking bottles, details are key to maintaining an organized day
- Ability to maintain a positive attitude and clear head under stress and pressure
- Teamwork and Collaboration Able to connect with people on a personal level creating trust Can work in a team and enjoy collaborating with different people and ideas
Certification
Fork Lift Certified
Timeline
Sales, Emphasis on Wine
Hayden Beverage Company
03.2023 - 06.2023
Sales/Delivery/Warehouse Worker
Tastevin Wine
06.2021 - Current
Server/Bartender
Barbacoa Grill
01.2020 - 01.2021
Wine Delivery
J.W. Thornton Wine Imports
01.2018 - 01.2020