Cassandra Kintz
Twin Falls
Summary
A dedicated, result-driven management professional with strong background customer interactions and service solutions. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.
Overview
2027
2027
years of professional experience
Work History
Inside Garden Department Manager
Lowes Home Improvment
Twin Falls, ID
03.2026 - Current
- Led daily operations to optimize team performance and ensure customer satisfaction.
- Coordinated cross-departmental initiatives to enhance product availability and merchandising standards.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Specialty Department Manager
Lowes Home Improvment
Twin Falls, ID
07.2024 - 03.2026
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Supervised daily operations within specialty departments, ensuring adherence to quality standards.
- Drove sales performance by implementing effective sales strategies and coaching sales team members on best practices.
- Analyzed market trends to identify growth opportunities and refine product positioning.
- Assisted customers with inquiries, ensuring timely and accurate responses to enhance satisfaction.
Paint and Lumber Department Manager
Lowes Home Improvment
Lincoln, CA & Twin Falls, ID
01.2022 - 07.2024
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Managed team performance through coaching and mentoring, fostering a collaborative environment.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed training programs for new hires, enhancing onboarding experience and productivity.
Back End Manager
Lowes Home Improvment
Lincoln, CA
2021 - 2022
- Led backend team in optimizing system performance and reliability.
- Developed and implemented efficient API solutions to enhance data integration.
- Streamlined database management processes, improving data retrieval speed.
- Collaborated with cross-functional teams to align project objectives and requirements.
Front End Manager
Lowes Home Improvment
Lincoln, CA
2020 - 2021
- Trained team members on product knowledge and customer service best practices.
- Oversaw and performed cash handling procedures, minimizing discrepancies.
- Covered shifts in the cash office.
- Developed staff schedules to align with peak traffic hours, improving service efficiency.
- Evaluated employee performance and made recommendations for improvements.
- Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
- Staff customer service desk, handling refunds, returns, and specialty orders.
- Perform limited janitorial duties, sustaining facility cleanliness.
Owner/Manager
Self Owned
Wheatland, CA
01.2006 - 01.2013
- Provided a nurturing environment that promoted fun activities and growth for children.
- Managed budget and billing reports, enhancing economic efficiency.
- Developed emergency plan, maintaining a safer environment for the children.
- Ensured compliance with state regulations regarding health, safety, and child care standards.
- Developed and implemented daily schedules to optimize children's learning and engagement.
Paraprofessional
Wheatland School District
Wheatland, CA
01.2010 - 01.2013
- Provided instructional assistance to high school students.
- Assessed learning modalities of students, individualizing the material to fit their needs.
- Maintained progress records, ensuring flexibility if the student fell behind.
- Consulted regularly with faculty, assuring special student needs were met.
- Supported classroom management by maintaining a positive and structured learning environment.
Cafeteria Cook
Wheatland School District
Wheatland, CA
01.2004 - 01.2006
- Served the public school system in various capacities.
- Prepared diverse meals following nutritional guidelines and menu specifications.
- Operated cash register, maintaining accurate accountability of funds.
- Provided excellent customer service, enhancing the school district's reputation.
Substitute Teacher
Twin Falls School District
Twin Falls, ID
08.2024 - Current
- Delivered instructional support to students across various subjects and grade levels.
- Managed classroom behavior to foster a positive learning environment.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Adapted teaching strategies to meet diverse student needs and learning styles.
Paraprofessional
Canyon Ridge High School
Twin Falls, ID
01.2014 - 01.2016
- Provided instructional assistance to special needs high school students
- Performed individual tutoring, providing an effective learning alternative
- Provided instructional assistance in computer lab, ensuring full utilization of resources
- Generated general daily reports using Microsoft Word and Excel, enhancing staff access to complete and correct information and data
Replenishment Manager
Michaels Arts and Crafts
Twin Falls, ID
01.2013 - 01.2014
- Managed a team of sales and stock associates
- Trained staff, resulting in team cohesiveness and efficiency
- Produced inventory control reports, enhancing profitability
- Oversaw receiving, replenishment, and product presentation, attracting buyers
Head Cashier
Lowes Home Improvment
Lincoln, CA
01.2014 - 2020
- Staff customer service desk, handling refunds, returns, and specialty orders.
- Perform monetary transactions, maintaining accurate cash records.
- Distribute inventory, ensuring stock shelves were full at all times.
- Perform limited janitorial duties, sustaining facility cleanliness.
Paint Department Manager
Lowes Home Improvment
Twin Falls, ID
06.2024 - 07.2024
- Oversaw paint department operations, ensuring optimal stock levels and product availability.
- Trained team members on product knowledge and customer service best practices.
- Implemented inventory management practices to reduce waste and improve efficiency.
- Coordinated promotional displays, enhancing customer engagement and driving sales.
Skills
- Ability to prioritize and delegate
- Effective in follow-through
- Fork lift and Reach Truck driver
- Excellent communication
- Customer service
- Team leadership
- Cash handling
- Training and mentoring
Timeline
Inside Garden Department Manager
Lowes Home Improvment
03.2026 - Current
Substitute Teacher
Twin Falls School District
08.2024 - Current
Specialty Department Manager
Lowes Home Improvment
07.2024 - 03.2026
Paint Department Manager
Lowes Home Improvment
06.2024 - 07.2024
Paint and Lumber Department Manager
Lowes Home Improvment
01.2022 - 07.2024
Paraprofessional
Canyon Ridge High School
01.2014 - 01.2016
Head Cashier
Lowes Home Improvment
01.2014 - 2020
Replenishment Manager
Michaels Arts and Crafts
01.2013 - 01.2014
Paraprofessional
Wheatland School District
01.2010 - 01.2013
Owner/Manager
Self Owned
01.2006 - 01.2013
Cafeteria Cook
Wheatland School District
01.2004 - 01.2006
Back End Manager
Lowes Home Improvment
2021 - 2022
Front End Manager
Lowes Home Improvment
2020 - 2021