Hi, my name is Cassandra,you can call me Cessy. I was born on January 26th, 1992. Now live in Bandung. My bachelor index is 3.62
Customer Experience Specialist with background in enhancing client satisfaction and loyalty through effective communication and problem-solving. Strong emphasis on team collaboration, achieving results, and adapting to evolving needs. Skilled in conflict resolution, process optimization, and customer relationship management. Known for reliability and proactive approach to improving service standards.
Customer Satisfaction
2025 - Leadership Activated Program
I am passionate about music, from playing instruments, singing, songwriting, and dancing, to appreciating diverse genres. Beyond music, I also enjoy exploring creative experiences such as watching Korean dramas, cooking, traveling, and discovering new culinary cultures.
Looker data studio
Canva/inshot/capcut
Ms Office
Spreadsheets/slides