Cassidy Hamilton
OROFINO
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, enhancing operational efficiency and safety. Skilled in customer service and time management, demonstrated through exceptional sales performance and workplace safety achievements. Excelled in leadership roles, driving team collaboration and exceeding customer satisfaction goals. Expert in leveraging sales techniques and computer skills to achieve and surpass objectives.
Overview
4
4
years of professional experience
Work History
Amazon Associate
Amazon
10.2022 - 05.2023
- Obtained forklift license to enhance operational efficiency and safety.
- Efficiently packed packages to meet shipping deadlines.
- Collaborated effectively with team members to enhance operational efficiency.
Sales Associate
OSL Retail Services
07.2022 - 11.2022
- Enhanced sales performance through effective customer service.
- Facilitated customer purchases by providing comprehensive product knowledge and personalized recommendations.
- Promoted credit card offerings to customers, effectively communicating key benefits and features.
- Demonstrated excellent communication skills to effectively engage with customers and enhance their shopping experience.
Environmental Service Aid
Clearwater Valley Hospital
12.2021 - 06.2022
- Safeguarded sensitive patient information by strictly adhering to privacy regulations during room cleanings and interactions with medical staff or family members.
- Ensured proper waste management practices were followed, segregating hazardous materials from general waste streams for safe disposal.
- Increased overall patient satisfaction through diligent attention to detail in maintaining clean rooms and common areas.
- Fostered a positive work environment through effective communication with team members and supervisors regarding task assignments and progress updates.
- Supported efficient hospital operations by timely completion of assigned cleaning tasks, ensuring minimal disruption to medical staff and patients.
- Completed specialized cleaning projects such as terminal cleanings for isolation rooms or operating room turnovers, adhering to stringent protocols to ensure patient safety.
- Maintained a safe environment for patients and staff with thorough disinfection of high-touch surfaces.
- Collaborated effectively with other Environmental Service Aides to complete large-scale cleaning projects within tight deadlines.
Waitress
Pondeross Restaurant
05.2020 - 06.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Housekeeper
Best Western Hotel
09.2019 - 12.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
Early Childhood Education
Lewis And Clark State College
Lewiston, IDHigh School Diploma -
Orofino High School
Orofino, ID2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Workplace safety
- Customer engagement
- Decision-making
- Relationship building
- Courteous and professional
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- Client engagement
- Sales techniques
- Sales expertise
Timeline
Amazon Associate
Amazon
10.2022 - 05.2023
Sales Associate
OSL Retail Services
07.2022 - 11.2022
Environmental Service Aid
Clearwater Valley Hospital
12.2021 - 06.2022
Waitress
Pondeross Restaurant
05.2020 - 06.2022
Housekeeper
Best Western Hotel
09.2019 - 12.2021
Early Childhood Education
Lewis And Clark State College
High School Diploma -
Orofino High School
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