Celina Wilde
Idaho Falls,Idaho
Summary
Dynamic professional with a robust background in healthcare and administration, notably at Good Samaritan Society. Excelled in enhancing resident engagement and well-being through creative planning and personalized care. Proven expertise in financial management and relationship building, achieving significant improvements in operational efficiency and resident support. Skilled in documentation and customer service, fostering a positive and efficient work environment.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Energetic and compassionate individual with knack for engaging and motivating others. Possessing solid understanding of event planning and recreational activities, combined with strong organizational and communication skills. Dedicated to creating enriching experiences that enhance participants' well-being and enjoyment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Activities Assistant
Eagle Rock Health and Rehabilitation
11.2024 - 12.2024
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Business Office Manager
Eagle Rock Health and Rehabilitation
11.2020 - 11.2024
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Assisted residents in applying for Medicaid, Medicare and Social Security programs.
- Interviewed new employees, checked references, obtained onboarding paperwork. Preformed new employee orientation.
Assistant Business Office Manager
Good Samaritan Society
12.2019 - 11.2020
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Assisted residents in applying for Medicaid, Medicare and Social Security programs.
- Interviewed new employees, checked references, obtained onboarding paperwork. Preformed new employee orientation
Certified Nursing Assistant
Good Samaritan Society
05.2007 - 12.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
Skills
- Senior living experience
- Relationship building
- Resident support
- Customer service
- Creative planning
- Flexibility
- Documentation skills
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Idaho Driver's License
- CPR/AED Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
Timeline
Activities Assistant
Eagle Rock Health and Rehabilitation
11.2024 - 12.2024
Business Office Manager
Eagle Rock Health and Rehabilitation
11.2020 - 11.2024
Assistant Business Office Manager
Good Samaritan Society
12.2019 - 11.2020
Certified Nursing Assistant
Good Samaritan Society
05.2007 - 12.2019
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Idaho Driver's License
- CPR/AED Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
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