Chad Prindle
Post Falls
Summary
Dynamic and results-driven professional with extensive expertise in construction management, private security operations, and customer relations. Proven ability to lead teams effectively while ensuring operational excellence and delivering high-quality results in fast-paced environments. Highly skilled in project oversight, security protocols, and fostering client engagement, consistently achieving safety, compliance, and exceptional customer satisfaction. Committed to driving success through strategic planning and effective communication.
Overview
19
19
years of professional experience
Work History
Department Manager
Cabela's
2025.12 - Current
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Owner/Operator
Pheonix Home Remodeling LLC
2025.06 - Current
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
Construction Supervisor
APH Construction
2024.07 - 2024.11
- Oversaw residential remodeling and new construction projects, ensuring compliance with quality standards and deadlines.
- Directed and coordinated project teams to deliver efficient and cost-effective outcomes.
- Communicated with clients to establish project goals and address any concerns promptly.
Armed Private Security Specialist
Hagadone Corporation
2017.03 - 2024.07
- Delivered high-level security services for a private estate and large-scale fundraising events.
- Ensured a safe and controlled environment through proactive threat assessment and management.
- Fostered strong client and public relations by maintaining professionalism and discretion.
Sales Specialist – Appliances
Lowe’s Home Improvement
2014.08 - 2017.01
- Delivered tailored customer service by identifying needs and recommending appropriate products.
- Coordinated with vendors and customers to manage orders and ensure on-time delivery.
- Trained and mentored new team members to improve departmental performance and productivity.
- Resolved escalated customer concerns efficiently, adhering to company policies and standards.
Security Supervisor and Patrol Officer
Copper Eagle Security
2010.09 - 2014.04
- Managed patrol operations across designated areas, ensuring client properties remained secure.
- Drafted detailed incident reports and maintained comprehensive daily logs.
- Trained and supervised new officers, ensuring adherence to company policies and procedures.
- Acted as the primary point of contact for clients, addressing concerns and enhancing service delivery.
Armored Truck Driver
Brinks Inc.
2008.10 - 2009.05
- Safely transported high-value assets, ensuring the security of personnel and cargo.
- Identified and mitigated potential security risks during operations.
- Maintained strict compliance with safety protocols and operational guidelines.
Military Police Officer
United States Marine Corps
2006.12 - 2008.08
- Conducted security patrols, investigations, and arrests to maintain order and safety.
- Collaborated with team members to implement security measures and ensure mission success.
- Prepared detailed observation reports and maintained accurate records of daily operations.
Education
High School Diploma -
Bowman
Valencia, CA2006-05
Skills
- Skilled in creating documents, spreadsheets, and presentations using Microsoft Office
- Expertise in security protocols
- Experienced in building and renovation methods
- QA
- Verbal and written communication
- QC
- Training and mentoring
- Flexible schedule
- Employee management
- Workflow coordination
- Risk management
- Regulatory compliance
- Rules and regulations
- Problem-solving
- Project management
- Training and development
- Task delegation
- Adaptability and flexibility
- Operations management
- Conflict de-escalation
- Safety and security
- Employee scheduling
- Retail
- Emergency response
Core Competencies
- Leadership and project management
- Residential remodeling and construction expertise
- Security operations and risk management
- Customer service excellence and sales strategy
- Proficient in Microsoft Office Suite and technical documentation
- Advanced firearms handling and safety protocols
Timeline
Department Manager
Cabela's
2025.12 - Current
Owner/Operator
Pheonix Home Remodeling LLC
2025.06 - Current
Construction Supervisor
APH Construction
2024.07 - 2024.11
Armed Private Security Specialist
Hagadone Corporation
2017.03 - 2024.07
Sales Specialist – Appliances
Lowe’s Home Improvement
2014.08 - 2017.01
Security Supervisor and Patrol Officer
Copper Eagle Security
2010.09 - 2014.04
Armored Truck Driver
Brinks Inc.
2008.10 - 2009.05
Military Police Officer
United States Marine Corps
2006.12 - 2008.08
High School Diploma -
Bowman