Chance White
Boise
Summary
Motivated salesperson with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
14
14
years of professional experience
Work History
Sales Representative
Lithia Ford
05.2019 - Current
- Conducts sales and leasing activities, including prospect greeting, qualification, tours, showings, application processing, credit screening, and lease preparation
- Develops effective marketing strategies using resident referrals, internet tools, and community-specific initiatives to boost occupancy
- Maintains show quality through daily inspections, coordinating maintenance, and ensuring attractive units and amenities
- Follows up with prospects and residents via email, notes, or calls to ensure satisfaction and finalize leases
- Supports lease renewals by preparing letters, contacting residents before lease expirations, and ensuring timely renewals
- Addresses inquiries promptly and courteously, resolving issues or escalating as necessary
Sales Consultant
Bretz RV & Marine
05.2017 - 04.2019
- Assist customers in selecting the appropriate recreational vehicle (RV), motorhome, fifth wheel, or boat tailored to their needs, preferences, and budget
- Establish and maintain strong client relationships through active listening and a deep understanding of their requirements
- Coordinate and manage offsite RV shows, providing personalized and consistent customer experiences
- Conduct product demonstrations and walkthroughs to highlight key features and benefits, ensuring customers make informed decisions
- Utilize CRM software to track customer interactions, follow up on leads, and maintain an organized sales pipeline
Fitness Counseling and Sales Consultant
Axiom Fitness
09.2016 - 05.2017
- Guided potential gym members through various membership options and fitness training packages, ensuring they select the best fit for their needs
- Conducted comprehensive facility tours, discussing fitness goals and providing tailored solutions to meet customer objectives
- Successfully sold memberships and personal training packages to new members, consistently achieving sales targets
- Developed and maintained strong relationships with members, enhancing customer retention and satisfaction
- Collaborated with the fitness team to create customized training plans, contributing to overall member success and gym profitability
Customer Service Agent
Bodybuilding.com
06.2015 - 05.2017
- Managed customer inquiries related to orders, product information, and fitness advice through phone, email, and chat
- Consistently met performance metrics, including call quality, response times, and grammatical accuracy in written communications
- Provided knowledgeable and courteous support, ensuring a positive customer experience and high satisfaction rates
- Collaborated with cross-functional teams to resolve complex customer issues promptly and effectively
Customer Support and Sales Representative
DirecTV
01.2015 - 06.2015
- Handled customer inquiries regarding DirecTV accounts, products, and services
- Provided equipment and channel upgrade recommendations to enhance customer experience post-issue resolution
- Maintained detailed records of customer interactions, ensuring accurate and timely follow-up
Customer Service and Dispute Resolution Specialist
Citi
10.2010 - 12.2014
- Assisted customers with credit card account inquiries, providing information on account upgrades and additional services
- Promoted to the dispute department to effectively resolve customer credit card disputes, ensuring satisfactory outcomes
- Consistently met performance metrics, including call handling efficiency and sales targets
Education
High School Diploma -
Caldwell High School
Caldwell, ID05-2010
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Product and service sales
- Customer retention
- Negotiation tactics
Accomplishments
- Achieved Top Salesperson of the Month 4 times in a single year.
Timeline
Sales Representative
Lithia Ford
05.2019 - Current
Sales Consultant
Bretz RV & Marine
05.2017 - 04.2019
Fitness Counseling and Sales Consultant
Axiom Fitness
09.2016 - 05.2017
Customer Service Agent
Bodybuilding.com
06.2015 - 05.2017
Customer Support and Sales Representative
DirecTV
01.2015 - 06.2015
Customer Service and Dispute Resolution Specialist
Citi
10.2010 - 12.2014
High School Diploma -
Caldwell High School
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