Chandra Newberry
Rathdrum
Summary
Organized and reliable professional with strong background in healthcare environments. Skilled in managing patient records, maintaining confidentiality of patients, and ensuring smooth pharmaceutical operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rathdrum Drug
12.2024 - Current
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
- Utilized pharmacy management software to maintain up-to-date patient records and inventory levels.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, packaging and cashiering.
- Handling insurance claims, processing insurance and working with the insurance companies to process medication orders.
Pharmacy Technician
Walgreens Pharmacy
11.2024 - 12.2024
- Received payment from customers and processed credit card transactions, when necessary, via drive-through and over the counter.
- Processed delete listings, as well as typing prescriptions, before processing.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Prepared and labeled medication orders, including oral, IV, and topical prescriptions, to meet patient needs.
- Applied barcode scanning technology to verify medication accuracy and prevent dispensing errors.
Administrative Assistant
Ginno Construction of Idaho, Inc.
11.2023 - 02.2024
- Handled accounts payable and receivable for many different subcontractors.
- Balanced checkbooks.
- Processed lien waivers and renewed insurance coverages.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Customer Service Representative
Norco, Inc
09.2023 - 11.2023
- Processed incoming prescriptions for all types of durable medical equipment, such as CPAP machines, nebulizers, wheelchairs, and walkers.
- Took phone calls and answered emails from patients, patients' family and prescribers.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Assistant
Hawley Troxell
07.2023 - 09.2023
- Worked with clients over the phone, as well as in person, to schedule times to meet with their attorney.
- Assisted with many different cases, from estates to immigration.
- Processed daily mail runs, accounts payable, and accounts receivable.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Secretary
Kootenai County
04.2019 - 07.2023
- Created, amended, and published agendas for the Kootenai County Board of Commissioners.
- Worked hands-on with customers in person, by email, and over the phone.
- Sold passes to customers over the phone and in the office.
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Monitored incoming emails and responded accordingly.
- Organized and maintained confidential files and records.
- Input, checked and processed payroll.
Education
Certification in Phlebotomy -
Phlebotomy Training Specialists
Liberty Lake, WA09.2024
High school diploma -
Lakeland High School
Rathdrum, ID06-2016
Skills
- Time management
- Customer service
- Multi-phone lines
- Microsoft Outlook
- Medical office experience
- Drug safety
- Proper labeling
- Secure storage of medications
- Supporting pharmacy operations
- Insurance verification
- Problem-solving skills
- Confidentiality and HIPAA
- Workflow optimization
- Payroll
- Cashiering
- Money Handling
Certification
Certified Phlebotomy Technician
Licensed Pharmacy Technician
Timeline
Pharmacy Technician
Rathdrum Drug
12.2024 - Current
Pharmacy Technician
Walgreens Pharmacy
11.2024 - 12.2024
Administrative Assistant
Ginno Construction of Idaho, Inc.
11.2023 - 02.2024
Customer Service Representative
Norco, Inc
09.2023 - 11.2023
Administrative Assistant
Hawley Troxell
07.2023 - 09.2023
Administrative Secretary
Kootenai County
04.2019 - 07.2023
Certification in Phlebotomy -
Phlebotomy Training Specialists
High school diploma -
Lakeland High School
Similar Profiles
Brandon ThomasBrandon Thomas
Volunteer at Rathdrum Community CenterVolunteer at Rathdrum Community Center
Merjanelle CruzMerjanelle Cruz
Assistant Branch Manager at Mercury Drug ( CENTRAL LUZON DRUG CORPORATION)Assistant Branch Manager at Mercury Drug ( CENTRAL LUZON DRUG CORPORATION)
Jennifer DancerJennifer Dancer
Pharmacy Technician at Turner Drug and United DrugPharmacy Technician at Turner Drug and United Drug