Charis Muriel Ganaris

Since being married with my husband I am taking care of our house and kid at our home.

• Informed clients of policies and procedures.
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
• Streamlined internal processes for improved efficiency and productivity within the agency.

• Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
• Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
• Established long-lasting relationships with clients through proactive communication and exceptional service.
• Explained features, advantages and disadvantages of various policies to promote insurance sales.

• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.

• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.