Isaiah Hawkins
Coeur D'Alene
Summary
Outgoing Players Service Attendant elevating guest expectations by offering world-class service. Offering proven guest service in fast-paced environment to facilitate fun activities, food and beverage support, and Valet and security service. Performs shift requirements in adherence to rules and safety procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the club goals.
Overview
2
2
years of professional experience
Work History
Player Services Attendant
The Mirabel Club
10.2023 - 03.2024
- Provided valuable guidance to guests on course layout, rules, and proper etiquette.
- Increased efficiency in cart management with timely cleaning, charging, and staging.
- Promoted a positive atmosphere by fostering strong communication with guests and coworkers alike.
- Maximized guest enjoyment by promptly addressing concerns or questions regarding course playability or amenities offered onsite.
- Observed guests for proper use of equipment and respectful behavior on property.
- Kept golf course equipment stored properly and reported maintenance needs.
Player Services Attendant/ Security
Gozzer Ranch Golf & Lake Club
05.2022 - 10.2023
- Achieved lifelong aspiration through proven work ethic, dedication and visualization.
- Increased efficiency in cart management with timely cleaning, charging, and staging.
- Maximized space utilization in the parking area by skillfully arranging vehicles according to size and priority needs.
- Coordinated with front desk staff to ensure seamless guest arrivals and departures, enhancing overall guest experience.
- Adhered to company policies regarding safety and security measures, contributing to a safe working environment for both employees and guests alike.
- Managed time effectively while juggling multiple tasks, ensuring all guests received prompt attention.
- Addressed customer concerns promptly and professionally, resolving issues to ensure guest satisfaction.
Education
High School Diploma -
Kootenai Bridge Academy
Coeur D'Alene, ID06.2022
Skills
- Golf cart operation
- Team player attitude
- Golf course familiarity
- Golf Rules Understanding
- Equipment Cleaning
- Scheduling appointments
- Weather Preparedness
- Cart maintenance expertise
- Safety awareness
- Strong Work Ethic
- Teamwork and Collaboration
- Customer service expertise
Timeline
Player Services Attendant
The Mirabel Club
10.2023 - 03.2024
Player Services Attendant/ Security
Gozzer Ranch Golf & Lake Club
05.2022 - 10.2023
High School Diploma -
Kootenai Bridge Academy
Similar Profiles
Christopher CrowleyChristopher Crowley
Assistant Golf Professional at FireRock Country ClubAssistant Golf Professional at FireRock Country Club
Solange Amokem MukumSolange Amokem Mukum
Customer Service Cashier at ASANG MIRABEL JOLLOF ETCCustomer Service Cashier at ASANG MIRABEL JOLLOF ETC
Manish ThapaManish Thapa
Food and Beverage Server at Mirabel Resort And HotelFood and Beverage Server at Mirabel Resort And Hotel