Charles Innes
Perth
Summary
Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities and updates clients.
Overview
19
19
years of professional experience
Work History
Construction Manager
PODULAR CONSTRUCTION
AUCKLAND
04.2019 - 08.2022
- Communicated daily with vendors to keep project fully operational.
- Monitored subcontractor operations and applied effective time, resource and money management strategies to delivery under-budget project completion.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.
- Managed homebuilding construction through all phases to coordinate delivery of quality homes meeting both company and customer expectations.
- Prepared specialty subcontractor bug packages, materials for project management and estimation processes.
- Verified completed projects met approved time, quality and cost estimates.
- Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
- Reduced costs by driving competitive subcontractor bids and effective contract execution.
- Collaborated with construction administration consultants to schedule field observations.
- Managed hiring for certain roles and actively coordinated talent management and recruitment.
Operations Manager
SANDERS SHED AND CABINS
AUCKLAND
02.2016 - 02.2019
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified procedure or process changes required to improve performance and productivity.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reviewed operations reports to understand numbers and trends.
- Developed systems to track and log work issues.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
Operations Manager
INSULATION INSTALLERS
AUCKLAND
11.2012 - 01.2016
- Formulated processes to reduce downtime and financial loss.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Developed systems to track and log work issues.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Channel Sales Manager
MICROSOFT NEW ZEALAND
AUCKLAND
08.2007 - 09.2012
- Led solution development efforts to address end-user needs while coordinating involvement of company and partner personnel.
- Evangelized benefits of global platform to add value to unified product offering.
- Liaised with other departments to identify, create and improve [Type] programs.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Forecasted growth and presented trends based on previous buying behavior.
- Developed solutions with partners to aid in winning new business.
- Built relationships with customers and community to establish long-term business growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Channel Account Manager
ACER NEW ZEALAND
AUCKLAND
10.2002 - 03.2007
- Adopted and optimized tool usage among marketing teams to deliver business results.
- Drove and delivered sales leads to convert into new business.
- Developed solid working knowledge of products to understand benefits to potential customers.
- Cultivated and developed strategic partnerships to build assigned territory.
- Coordinated sales activities with partners and resellers to identify and close new business.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Recorded accurate and efficient records in customer database.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Prepared and deliver customer sales quotes.
- Managed portfolio of 8 accounts and $50MILLION in sales.
Education
High School Diploma -
KINGS COLLEGE
AUCKLAND NEW ZEALAND12.1989
Skills
- Work Planning and Prioritization
- New Construction
- Contract Terms Interpretation
- Labor Management
- Job Site Development
- Construction Scheduling
- Hiring and Training
- Contract Negotiation
- Specifications Review
- Administrative Oversight
- Time Management
- Subcontractor Management
- Job Planning
- Supplier Relations
- Construction Administration
Timeline
Construction Manager
PODULAR CONSTRUCTION
04.2019 - 08.2022
Operations Manager
SANDERS SHED AND CABINS
02.2016 - 02.2019
Operations Manager
INSULATION INSTALLERS
11.2012 - 01.2016
Channel Sales Manager
MICROSOFT NEW ZEALAND
08.2007 - 09.2012
Channel Account Manager
ACER NEW ZEALAND
10.2002 - 03.2007
High School Diploma -
KINGS COLLEGE
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