Charlotte Korczynski
Frenchs Forest
Summary
A dedicated and reliable individual with experience in both customer service and childcare roles. Skilled in providing friendly and efficient service as a waitress in busy, fast-paced restaurant environments, with strong abilities in multitasking, cash handling, and teamwork. Additionally, experienced in babysitting, demonstrating a compassionate and responsible approach to supervising children, planning educational activities, and ensuring a safe environment. Known for excellent communication, adaptability, and a strong work ethic, with a commitment to creating positive experiences for customers and families alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Babysitter
Individuals and Family Services
10.2021 - Current
- Organized engaging activities and games for multiple children
- Implemented daily schedule to optimize productivity and ensure a smooth routine for children and parents
- Maintained a safe and secure environment
- Managed meal preparation and dietary requirements for children, ensuring nutritional needs were met
- Used positive reinforcement and redirection techniques to manage behaviour and promote good habits
- Adapted quickly to the needs of different children, resolving conflicts and meeting unexpected challenges
Waitress
The Austrian Club
07.2022 - 01.2024
- Accurately recorded and communicated orders to kitchen staff, minimizing errors and delays
- Familiar with menu items, ingredients, and preparation methods to assist guests with questions and dietary needs
- Managed multiple tables, balancing serving, order taking, and checking on guests efficiently during peak hours
- Prioritized tasks to maximize efficiency in a fast-paced environment, consistently meeting service goals
- Supervised and motivated a team of servers and hosts to ensure smooth daily operations and high service standards
- Trained new employees on restaurant protocols, customer service techniques, and safety standards to ensure team competency
Waitress
McDonalds
07.2019 - 01.2022
- Provided friendly and efficient service, ensuring customer satisfaction in a fast-paced environment
- Processed cash, credit, and digital payments accurately and efficiently
- Worked effectively with team members to maintain smooth operations and achieve sales targets
- Managed multiple tasks simultaneously in a busy environment, maintaining productivity under pressure
- Maintained high cleanliness and hygiene standards, adhering to food safety regulations
Waitress
Taste Baguette
07.2019 - 03.2020
- Provided exceptional customer service by ensuring orders were accurate and delivered promptly
- Managed a section of multiple tables during peak hours, maintaining a high level of accuracy and efficiency
- Multitasked effectively, catering to multiple tables while assisting coworkers as well
- Checked in with customers to ensure they were enjoying their meals, taking action to rectify any problems
Pamphlet Distributor
Salmat
11.2018 - 11.2019
- Folding and delivering marketing and political pamphlets as directed by weekly Salmat contracts
Tennis Coach
Lisa Catto Coaching Services
01.2019 - 01.2019
- Coached and managed school holiday tennis camp for 5-10-year-olds
- Individually coached groups of up to 10 children
- Analyzed student's strengths and weaknesses to develop an individualized approach to instruction
- Developed and implemented an effective teaching strategy to maximize student's learning
Education
Bachelor of Nursing/ Bachelor of Business Administration -
Australian Catholic University
North Sydney, NSW2026
Secondary Education -
Davidson High School
Frenchs Forest, NSW12.2022
Primary/ Secondary Education -
Northern Beaches Christian School
Terrey Hills, NSW12.2020
Primary Education -
Mimosa Public School
Frenchs Forest, NSW12.2012
Skills
- Customer Service
- Teamwork
- Written and Verbal Communication
- Organisational Skills
- Time Management
- Strong Work Ethic
- Listen Effectively
- People Orientated
- Moral Values
- Efficient
- Sound Judgment
Certification
- First Aid Certificate
- CPR Certificate
- WWCC
- Police Check
Timeline
Waitress
The Austrian Club
07.2022 - 01.2024
Babysitter
Individuals and Family Services
10.2021 - Current
Waitress
McDonalds
07.2019 - 01.2022
Waitress
Taste Baguette
07.2019 - 03.2020
Tennis Coach
Lisa Catto Coaching Services
01.2019 - 01.2019
Pamphlet Distributor
Salmat
11.2018 - 11.2019
Primary/ Secondary Education -
Northern Beaches Christian School
Bachelor of Nursing/ Bachelor of Business Administration -
Australian Catholic University
Secondary Education -
Davidson High School
Primary Education -
Mimosa Public School
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