Summary
Overview
Work History
Education
Skills
Timeline
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Chelcie Jensen

Boise

Summary

Organized and driven professional passionate about helping others, dedicated to enhancing organizational operations while fostering team members' growth and skill development to achieve outcomes. A collaborative team player committed to enhancing a culture that encourages continuous learning and empowerment. Eager to contribute to problem-solving and aims to make a positive impact in the community.

Overview

9
9
years of professional experience

Work History

Training Specialist

Geo Group Inc
11.2024 - Current
  • Trained employees on various topics including Core Correctional Practices for Reducing Recidivism, Becoming Trauma Informed and related curriculum, Parenting, Motivational Interviewing.
  • Collaborated with team-mates to improve materials and sessions.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Created a positive learning environment by incorporating adult learning principles into all instructional designs.
  • Documented participation and evaluated learning for each participant.

Behavior Change Manager

GEO Group
02.2023 - 11.2024
  • Provide support and structured expectations for participants;
  • Apply evidence based practices in interactions with participants and fellow staff;
  • Conduct risk/needs assessments and create an individualized behavior change plan for participants;
  • Document progress, interactions, and relevant information for each participant;
  • Communicate regularly with Probation and Parole and other community-based agencies;
  • Facilitate psycho-educational alcohol/behavior modification groups using evidence-based curriculum;
  • Continued training and practice of motivational interviewing;
  • Monitor participant drug and alcohol compliance;
  • Maintain security and confidentiality with-in and outside the facility;
  • Adhere to mandatory reporting guidelines.

Inventory Control

Northwest Fulfillment Co
07.2021 - 02.2023
  • Following and enforcing safety standards and procedures throughout warehouse;
  • Maintaining inventory pick and overstock locations and catalog systems;
  • Daily use of Microsoft Excel, Word, and Outlook;
  • Identifying and communicating inventory issues;
  • Promptly confirming and receiving new inventory;
  • Overseeing volume order fulfillment within strict shipping windows;
  • Structuring and executing processes and procedures for accuracy and efficiency;
  • Team collaboration in issue resolution;
  • Assisting in any projects to further success of the team.

Bartender, Day Shift Manager

Suds Tavern
05.2016 - 03.2018
  • Delivered and prepared drink orders in a timely matter;
  • Prepared beverages and memorized over 100 cocktail recipes, and educated patrons on the large variety of beers available;
  • Maintained a clean and comfortable work environment;
  • Built relationships with locals that transitioned to regulars;
  • Performed as a team player during times of extreme high volume;
  • Responsible for collecting all cash flow from drawers and reports at end of shift;
  • Presented and implemented special event advertisements to aid in building business and connect with the community;
  • Responsible for maintaining all alcohol and non-alcohol beverage inventory levels and order as needed.

Education

Bachelor of Science - Criminal Justice

Boise State University
05.2020

Skills

  • Customer-focused retail leadership
  • Data management proficiency
  • Effective customer engagement
  • Team leadership
  • Quick learner in dynamic situations
  • Analytical problem solving
  • Logical reasoning skills
  • Strong attention to detail
  • Collaborative team development
  • Motivated individual
  • Objective oriented
  • Efficient data input
  • Skilled at prioritizing concurrent responsibilities

Timeline

Training Specialist

Geo Group Inc
11.2024 - Current

Behavior Change Manager

GEO Group
02.2023 - 11.2024

Inventory Control

Northwest Fulfillment Co
07.2021 - 02.2023

Bartender, Day Shift Manager

Suds Tavern
05.2016 - 03.2018

Bachelor of Science - Criminal Justice

Boise State University

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Chelcie Jensen