Chelcie Jensen
Boise
Summary
Talented professional with expertise in case management and a trainer role. Dynamic public speaker, known for meeting demanding schedules, and exceeding management expectations. Curious and eager to engage in ongoing learning and career development. Considered valuable asset to any team.
Overview
4
4
years of professional experience
Work History
Training Specialist
Geo Group Inc
11.2024 - Current
- Trained employees on various topics including Core Correctional Practices for Reducing Recidivism, Becoming Trauma Informed and related curriculum, Parenting, Motivational Interviewing.
- Collaborated with team-mates to improve materials and sessions.
- Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
- Created a positive learning environment by incorporating adult learning principles into all instructional designs.
- Documented participation and evaluated learning for each participant.
Behavior Change Manager
GEO Group
02.2023 - 11.2024
- Provide support and structured expectations for participants;
- Apply evidence based practices in interactions with participants and fellow staff;
- Conduct risk/needs assessments and create an individualized behavior change plan for participants;
- Document progress, interactions, and relevant information for each participant;
- Communicate regularly with Probation and Parole and other community-based agencies;
- Facilitate psycho-educational alcohol/behavior modification groups using evidence-based curriculum;
- Continued training and practice of motivational interviewing;
- Monitor participant drug and alcohol compliance;
- Maintain security and confidentiality with-in and outside the facility;
- Adhere to mandatory reporting guidelines.
Inventory Control
Northwest Fulfillment Co
07.2021 - 02.2023
- Following and enforcing safety standards and procedures throughout warehouse;
- Maintaining inventory pick and overstock locations and catalog systems;
- Daily use of Microsoft Excel, Word, and Outlook;
- Identifying and communicating inventory issues;
- Promptly confirming and receiving new inventory;
- Overseeing volume order fulfillment within strict shipping windows;
- Structuring and executing processes and procedures for accuracy and efficiency;
- Team collaboration in issue resolution;
- Assisting in any projects to further success of the team.
Education
Bachelor of Science - Criminal Justice
Boise State University
Boise05.2020
Skills
- Motivational interviewing
- Verbal and written communication
- Conflict resolution
- Risk/Need Assessment
- Time management
- Data management proficiency
- Team leadership
- Quick learner in dynamic situations
- Analytical problem solving
- Logical reasoning skills
- Strong attention to detail
- Collaborative team development
- Objective-oriented
- Efficient data input
- Skilled at prioritizing concurrent responsibilities
References
Evette, Navedo, Area Manager (Idaho), 214-207-0880, GEO Reentry Services
Timeline
Training Specialist
Geo Group Inc
11.2024 - Current
Behavior Change Manager
GEO Group
02.2023 - 11.2024
Inventory Control
Northwest Fulfillment Co
07.2021 - 02.2023
Bachelor of Science - Criminal Justice
Boise State University