Summary
Overview
Work History
Education
Skills
Certification
Automation Skills
Database Management
Project Management Tools
Timeline
Generic
Chendra Hussen

Chendra Hussen

AVP Tech Product Head
Jakarta

Summary

Experienced in technical product management with a strong track record of effectively managing complex financial projects and leading cross-functional teams. Successfully implemented strategic initiatives to enhance operational efficiency and drive business growth. Expertise in risk management and financial analysis, enabling informed decisions that positively impact the bottom line. Proven ability to navigate the intricacies of the financial landscape, well-equipped to contribute to the success of any organization.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
6
6
Certificates
2
2
Languages

Work History

AVP Tech Product Head

Astra Welab Digital Arta
Jakarta, Indonesia
09.2019 - Current
  • Led end-to-end product development for financial technology solutions, including a Pay Later product that contributed to 20% of loan sales through risk-based pricing.
  • Spearheaded digital transformation initiatives, automating financial operations and reducing transaction costs by 75% through AI-driven automation.
  • Managed global teams across Shenzhen, China & Southeast Asia, ensuring seamless remote collaboration and cross-border product development.
  • Ensured compliance with ISO 27001:2022, overseeing IT governance, risk assessment, and security frameworks.
  • Managed projects efficiently, ensuring timely delivery and high-quality results.

AVP, Tech Department Head

Astra Welab Digital Arta (Astra Group)
Jakarta, Indonesia
01.2024 - 12.2024
  • Developed a strategic roadmap for technology planning and governance to enhance operational efficiency up to 20% year on year.
  • Designed and implemented IT governance frameworks ensuring compliance with ISO 27001 and risk management standards with 0 major finding.
  • Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
  • Established policies and procedures that improved operational efficiency within the organization.
  • Improved service quality and uptime, achieving 95% SLA compliance across IT operations and production environments.
  • Optimized budgeting and resource planning for IT initiatives, ensuring alignment with business priorities.

Backend Support Team Leader

Axiata Digital Service Indonesia
Jakarta, Indonesia
03.2018 - 08.2019
  • Managed backend support for digital payment platforms, ensuring system reliability and 99.9% uptime.
  • Developed and maintained backend financial applications, integrating digital wallets and payment gateways.
  • Led API performance optimization, reducing transaction latency and improving customer experience up to 25%.
  • Provided strategic guidance on scalability and security enhancements for financial technology solutions.

Project Leader & Business Analyst

Indomarco Prismatama (Indomaret Group)
Jakarta, Indonesia
01.2015 - 03.2018
  • Managed team meetings and discussed project's goals and objectives for 3 services (Store Operation, Store Promotion and Merchandising services).
  • Collaborate with developer & support team to fulfill user requirements.
  • Define and negotiate the timeline with the users.

Education

Master Degree Certificate - Management

Universitas Harapan Bangsa
Bandung, Indonesia
04.2022 - 09.2023

Bachelor of Information System - Computer Information Systems

Institut Teknologi Harapan Bangsa
Bandung, Indonesia
08.2009 - 09.2013

Skills

Python

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Certification

ISO 27001:2022 Implementor

Automation Skills

  • RPA
  • Machine Learning
  • Power Automation

Database Management

  • MySQL
  • Oracle 10g

Project Management Tools

  • Jira
  • Confluence
  • Office 365

Timeline

SQL Hackerrank (Advance)

02-2025

SAFe Product Owner/Product Manager

11-2024

AVP, Tech Department Head

Astra Welab Digital Arta (Astra Group)
01.2024 - 12.2024

ISO 27001:2022 Implementor

11-2023

Master Degree Certificate - Management

Universitas Harapan Bangsa
04.2022 - 09.2023

AMMP Programs Certificate

04-2021

AVP Tech Product Head

Astra Welab Digital Arta
09.2019 - Current

Backend Support Team Leader

Axiata Digital Service Indonesia
03.2018 - 08.2019

Project Leader & Business Analyst

Indomarco Prismatama (Indomaret Group)
01.2015 - 03.2018

Oracle 10g Workshop I

08-2012

SAP BPI Configuration & SAP ERP with GBI

07-2011

Bachelor of Information System - Computer Information Systems

Institut Teknologi Harapan Bangsa
08.2009 - 09.2013

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Chendra HussenAVP Tech Product Head