Cheyenne Barrington
Coeur d'Alene
Summary
Reliable and professional support specialist with experience in reception, healthcare coordination, and insurance advocacy. Skilled in assisting individuals, managing schedules, handling confidential information, and communicating clearly with families, staff, and providers. Known for organization, adaptability, and creating a welcoming, supportive, inclusive environment across a wide range of settings.
Overview
12
12
years of professional experience
Work History
Esthetician
Self-Employed Esthetician
01.2023 - Current
- Scheduled and managed all client appointments using online booking and calendar systems.
- Handled communication, billing, confirmations, and customer service independently.
- Maintained confidentiality and HIPAA-aligned record organization.
Medication Technician
Pacifica Assisted Living
Oroville
11.2021 - 01.2023
- Coordinated daily care schedules and ensured residents were prepared for appointments and treatments.
- Documented patient information, intake details, and updates in electronic records.
- Communicated with families and care teams regarding scheduling and updates.
Ophthalmology Technician
Table mountain eye care
Oroville
12.2018 - 11.2021
- Assisted in administering vision tests and screenings for patients.
- Prepared examination rooms and maintained equipment for ophthalmic procedures.
- Educated patients on eye health and proper usage of eyewear.
- Managed patient records and scheduled follow-up appointments efficiently.
- Supported ophthalmologists during surgical procedures and examinations.
- Conducted lens measurements and fitted contact lenses for patients.
Instructor I
Creative learning center
Paradise
01.2018 - 11.2018
- Developed engaging lesson plans tailored to diverse learning styles and needs.
- Facilitated classroom discussions to encourage critical thinking and creativity among students.
- Implemented innovative teaching methods to enhance student engagement and retention.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Assisted patients with daily living activities and personal care needs.
- Communicated effectively with patients and families regarding care plans.
- Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
- Used mobility devices to transport patients.
- Supported non-ambulatory residents in range of motion exercises.
- Assisted residents in preparing for activities and social programs.
Benefit Advocate
United Healthcare
Chico
08.2016 - 01.2018
- Verified insurance benefits and assisted with scheduling-related questions.
- Handled high call volumes with professionalism and accuracy.
- Processed claims and reviewed ICD-10/CPT codes for correct service coordination.
Instructor l
S.O.A.R
Chico
06.2014 - 08.2016
- Designed engaging lesson plans for diverse learning styles.
- Facilitated interactive workshops to enhance student participation.
- Evaluated student performance through assessments and feedback sessions.
- Collaborated with fellow instructors to develop curriculum improvements.
- Utilized educational technology tools to support teaching efforts.
- Communicated regularly with parents about student progress and concerns.
- Monitored student behavior in order to maintain an effective teaching environment.
- Maintained accurate records to comply with federal, state and local standards.
- Provided individualized support for struggling learners.
- Conducted parent-teacher conferences to discuss student performance and growth.
Education
High School Diploma -
Esperanza Alternative
Certified Nursing Assistant -
Oroville Adult
Esthetician License -
Paul Mitchell Sacramento
Skills
- Patient Scheduling & Calendar Coordination
- Insurance Verification & Benefit Explanation
- Medical Records Management
- Strong Phone & Remote Communication Skills
- HIPAA Compliance
- Appointment Confirmation & Follow-Up
- EMR/CRM System Proficiency
- ICD-10 & CPT Understanding
- Data Entry & 10-Key Accuracy
- Problem-Solving & Conflict Resolution
- Time Management & Multitasking
- Professional & Compassionate Patient Interaction
Timeline
Esthetician
Self-Employed Esthetician
01.2023 - Current
Medication Technician
Pacifica Assisted Living
11.2021 - 01.2023
Ophthalmology Technician
Table mountain eye care
12.2018 - 11.2021
Instructor I
Creative learning center
01.2018 - 11.2018
Benefit Advocate
United Healthcare
08.2016 - 01.2018
Instructor l
S.O.A.R
06.2014 - 08.2016
High School Diploma -
Esperanza Alternative
Certified Nursing Assistant -
Oroville Adult
Esthetician License -
Paul Mitchell Sacramento