Chika Mesya
Therapist
Ubud, Gianyar Bali,Indonesia
Summary
Confident therapist with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods. Compassionate therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies. Knowledgeable therapist with 6 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Massage Therapist
GISELA SPA
Ubud Bali
06.2018 - Current
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
- Streamlined appointment scheduling process, resulting in increased efficiency for both therapists and clients.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Improved overall client well-being with customized aromatherapy blends during massage sessions.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Strengthened relationships with clients through active engagement in their health goals outside of massage sessions via social media or email communications.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Administered Swedish, deep tissue and sports massage techniques.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Assessed clients to determine appropriate massage techniques to apply.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Prepared oils and lotions for massages.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Performed aroma therapies and specialized relaxation techniques.
- Educated clients on benefits of massage and recommended home care techniques.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Education
STUDENT - Accounting And Business Management
SMKN 1 POSO
POSO, SULAWESI TENGAH04.2018
Skills
Physical Strength
Professional Demeanor
Reflexology
Aroma Therapy
Hot Stone Massage
Muscle Strength Assessment
Effective Communication
Healthcare Professional Consultations
Active Listening
Customer Needs Assessment
Marketing Strategies
Interpersonal Skills
Professionalism and Ethics
Relaxation Techniques
Appointment Scheduling
Shiatsu Technique
Effective Communications
Reflexology Techniques
Decision-Making
Administrative Support
Stress Relief Massage
Multitasking Abilities
Deep Tissue Massage
Massage Techniques
Organizational Skills
Administrative Procedures
Professionalism
Massage Demonstration
Body Treatments
Time Management
Problem-Solving
Problem-solving abilities
Client Relations
Relationship Building
Wellness Maintenance
Team Collaboration
Customer Consultation
Front Desk Management
Aromatherapy and Reflexology
Social skills
Written Communication
Email and Phone Etiquette
Staff Training
Certified Massage Therapist (CMT)
Sales and Marketing
Teamwork and Collaboration
Anatomy knowledge
Certification
CMT - Certified Massage Therapist
Timeline
CMT - Certified Massage Therapist
05-2024
Massage Therapist
GISELA SPA
06.2018 - Current
STUDENT - Accounting And Business Management
SMKN 1 POSO