Summary
Overview
Work History
Education
Skills
Timeline
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Christian Arceo

Boise

Summary

Results-driven branch manager with expertise in operational planning, customer service, and team training. Proven success in developing strategic initiatives to enhance branch performance and drive sales growth.

Overview

3
3
years of professional experience

Work History

Branch Rental Manager

Enterprise Mobility
Boise
08.2024 - Current
  • Managed and developed the overall branch business and operational strategy.
  • Trained staff on customer service and rental procedures.
  • Use initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems.
  • Develop, plan, and actively participate in Branch sales and marketing efforts to increase and improve business
  • Supported marketing efforts by promoting rental services to potential clients.

Assistant Branch Rental Manager

Enterprise Mobility
Boise
11.2023 - 08.2024
  • Monitored the daily operations of the branch office and provided guidance to staff members as needed.
  • Resolved customer inquiries and complaints to enhance satisfaction levels.
  • Analyzed and resolved customer complaints in a timely manner.

Rental Management Assistant

Enterprise Mobility
Boise
05.2023 - 11.2023
  • Shadowed managers to gain an understanding of organizational expectations and management techniques.
  • Assisted in coordinating daily operations to enhance team efficiency.
  • Engaged with clients to understand their needs and provide relevant solutions.

Rental Management Trainee

Enterpise Mobility
Boise
06.2022 - 04.2023
  • Learned company processes, procedures, and employee role functions.
  • Maintained accurate documentation of operational processes and workflows.

Education

Bachelor of Science - Kinesiology

Boise State University
Boise, ID
05-2022

Skills

  • Customer service
  • Operational planning
  • Branch management
  • Conflict resolution
  • Problem solving
  • Initiative taking
  • Decision making

Timeline

Branch Rental Manager

Enterprise Mobility
08.2024 - Current

Assistant Branch Rental Manager

Enterprise Mobility
11.2023 - 08.2024

Rental Management Assistant

Enterprise Mobility
05.2023 - 11.2023

Rental Management Trainee

Enterpise Mobility
06.2022 - 04.2023

Bachelor of Science - Kinesiology

Boise State University

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Christian Arceo