Christine Kennedy
Twin Falls,ID
Summary
Personable and resourceful individual with passion for creating a welcoming and comfortable environment. Possesses solid knowledge and passion for quality customer service and able to work independently and within a team environment
Overview
26
26
years of professional experience
1
1
Certification
Work History
Shop Owner
Thea
07.2023 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Clinical Assistant
St Luke’s Magic Valley- Twin Falls
09.2014 - 12.2024
- Self -motivated with strong sense of personal responsibility.
- Worked with different departments and interdisciplinary teams to provide quality care to patients
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their diagnosis
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
- Supervised patients 1:1 that posed a risk of self harm, harm to others or experiencing drug and/or alcohol detox.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
MST
Swedish Medical Center
03.1999 - 07.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked with different departments and interdisciplinary teams to provide quality care to patients
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Decontaminated all equipment, instruments and supplies and cleaned and stocked carts, rooms and changed linen, as required.
- Provided compassionate support to patients during difficult times, addressing concerns related to their injuries or treatments in a professional manner.
- Reduced patient wait time by promptly assisting with the application and removal of casts, braces, and other orthopedic devices.
- Streamlined processes by maintaining accurate records of telemetry data and patient histories.
- Boosted departmental productivity through active participation in ongoing training programs related to cardiac telemetry techniques.
- Minimized risks associated with abnormal cardiac events by promptly notifying medical staff of concerning observations.
- Supported nursing staff in providing quality care by responding quickly to changes in patient status or alarms from monitoring equipment.
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition.
- Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Education
General
Pocatello High School
Pocatello, IDCNA -
Arapahoe Community College
Littleton, COSkills
- Customer service background
- Staff training
- Health and safety regulations
- Local marketing
- Store layout design
- Relationship building
- Verbal and written communication
- Small business operations
Certification
Orthopedic Technician
12-Lead EKG Certification
Telemetry Technician Certified
Phlebotomy Certification
Designated CNA preceptor
MOAB (management of aggressive behavior) Certified
Restorative Rehab Nursing
Basic life support for Healthcare Providers
Jewelry Design Welding
Timeline
Shop Owner
Thea
07.2023 - Current
Clinical Assistant
St Luke’s Magic Valley- Twin Falls
09.2014 - 12.2024
MST
Swedish Medical Center
03.1999 - 07.2014
Orthopedic Technician
12-Lead EKG Certification
Telemetry Technician Certified
Phlebotomy Certification
Designated CNA preceptor
MOAB (management of aggressive behavior) Certified
Restorative Rehab Nursing
Basic life support for Healthcare Providers
Jewelry Design Welding
General
Pocatello High School
CNA -
Arapahoe Community College
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