Christine Natalia
Operation Manager Cum Head Office
Bekasi
Summary
Accomplished Multi-Unit Operation Manager with experience 20 years and a proven track record at some Multinational Organization, enhancing operational efficiency and team productivity. Expert in financial accounting and fostering team motivation, demonstrated through strategic oversight and successful risk assessments. Achieved significant operational improvements, showcasing a blend of hard and soft skills essential for dynamic business environments.
Professional operations manager skilled in overseeing multiple units. Strong focus on team collaboration and achieving results. Adept at adapting to changing needs and ensuring reliable performance. Expertise in strategic planning, staff development, and optimizing operational efficiency. Trusted leader known for driving success and fostering productive work environment.
Operations professional prepared to elevate multiple locations through effective management and strategic oversight. Expertise in streamlining operations, fostering team collaboration, and ensuring high standards of service. Renowned for adaptability and delivering consistent results.
Overview
20
20
years of professional experience
1
1
Certification
2
2
Languages
Work History
Multi-Unit Operation Manager
Path
11.2023 - Current
- Oversee country programming including the allocation of operational resources in the country. Work with country management team members for cross-cutting projects.
- Lead the country portfolio performance review. Responsible for management, and reporting to HQ.
- Oversee administration of technical assistance (TA) projects, including preparation of TA completion reports, and financial closure of TAs.
- Represent PATH at formal functions with Government Authorities, project partners, donors and other INGOs for operations related topics.
- Support to build relationships with Indonesia Government Authorities and support for proper office registration; In coordination with program team, prepare required regular reports to Indonesia Government Authorities.
- Ensure compliance with Indonesia administrative and financial procedures and relevant laws as well as PATH and donor policies and procedures.
- Ensure efficient systems are in place for the payment of all bills, invoices and staff reimbursements in manner consistent with PATH policies and procedures and in compliance with local law and requirements.
- Work with the SEA Director of Finance and Operations, Global PADM and HQ to develop and modify appropriate administrative and financial policies, manuals and procedures for Indonesia office. Ensure application of approved local policies and procedures.
- Recruit and supervise the Accounting and Administrative Officer; Provide training, coaching, guidance and technical support to administrative and finance team members as required.
- Work with relevant teams and stakeholders to collect information and requirement for opening PATH bank account(s), tax ID etc. once PATH is registered in Indonesia.
- Prepare Indonesia office quarterly budget advances and coordinate with HQ Finance team for fund transfer once bank account (s) are open.
- Maintain bank accounts and banking affairs for the Indonesia office in close collaboration with PATH headquarters finance team once bank account (s) are open.
- Review and manage routine bank/cash transactions and monthly bank reconciliation once bank account (s) are open.
- Review office monthly ledgers and expense reports by reviewing/posting/approving financial transactions and accounting data in the computerized financial system, ensure proper and sufficient supporting documentation of all transactions and timely payment once bank account (s) are open.
- Monitor the advances, payable/receivable accounts, perform monthly/periodically reconciliations once bank account (s) are open.
- Manage staff payroll and benefits, payment of related taxes and insurance (once PATH is registered)
- Work with internal/external auditors on project and office audit process.
- Oversee selection of office local regular vendors and procurement of office supplies and equipment in compliance with PATH policy and procedure and donor regulations. Oversee project/office inventory and annual inventory physical count.
- Assist Global PADM with conducting subrecipients’ risk assessment and monitoring subrecipients’ performance. Provide orientation, training and coaching to subrecipients’ staff on project administrative and financial regulations and requirements.
- Lead on customs and clearance of all equipment purchased and shipped by project.
- Prepare staff labor contracts, maintain staff personnel files, liaise with health insurance provider and assist with other HR related tasks (once PATH is registered).
- Support HRBP with the local labor code and local practice knowledge.
- Oversee process for obtaining required visas, travel permits, tax exemptions, and other necessary permissions from related Government agencies.
Operation Manager
Cowater
05.2022 - 09.2023
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Manage monthly accounts for expenditures from project bank accounts.
- Monitor the financial aspects of the project including petty cash, daily/monthly journals, and financial reports to the Project Director.
- Manage the process cash/bank and travel advance reconciliations for approval by Project Director and submission to the headquarters.
- Manage bank balances in the project bank accounts.
- Monitor the financial aspects of the project including petty cash, daily/monthly journals, and financial consolidations, adjustments, and corrections.
- Review expenditures and develop budget control mechanisms which will enable the project to adequately monitor performance according to budget allocation by result.
- Maintain Payroll, Contracts and Personnel Files for all Indonesian project staff and Employees/experts, preparation and payment of salaries, taxes for staff and consultants.
- Work closely with the Team Lead and Project Director to establish and monitor program initiatives.
- Interface with local accounting, law firms, Immigration, State Secretariat, Manpower, and other Ministries offices as required.
- Provide advice to senior management to ensure adherence by the project to local tax and employment guidelines and regulations as well as Canadian' Anti-corruption Act.
- Ensure that project financial accounting systems and procedures.
- Prepare for project financial annual audits.
- Prepare the BAST Report for BAPPENAS.
- Oversee the preparation of the final financial report and closing of bank accounts.
- Overseeing procurement/purchasing activities for goods and equipment and ensuring compliance with requirements spelled out in the prime contract.
- Coordinating the use, management and maintenance of all project vehicles and assets.
- Providing leadership to the effective, efficient, administrative & financial systems including filing, IT, HR, inventory, and other administration-related resources; included the fair and equal opportunity recruitment process of staff and consultants.
- Maintaining an accurate and up to date inventory of project physical resources.
- Coordinating project security procedures and overseeing safeguarding of project resources.
- Manage the Jakarta, Kendari and Gorontalo offices administration and support staff.
- Providing logistical and limited technical assistance for Jakarta and field-based training and seminar events.
- Ensuring the proper maintenance of financial and operational records and preparing project field financial and operations reports in line with Cowater's Financial and Operations Field Office Manual
Finance and Operation Manager
Clinton Health Access Initiative
01.2019 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Manage multiple grant funds, including multi-million-dollar initiatives with donor requirements.
- Manages all financial information, records, maintain internal control including, oversees payments and local expense management including payroll, taxes, and mandatory insurances3. Report regularly to the Principal Investigator and headquarters on grant finance, including working with researchers and donors to reallocate funds as needed, plan expenditures and negotiate with donors. Review budget for activity to ensure unit cost is correct and ensure all requirements are completed.
- Responsible with subordinate to ensure all operations are done accordingly such as cash flow, budget spending, petty cash, forecast, request fund, Control for ongoing process improvement projects and other strategic initiatives within the Finance Operations group
- Annual budget forecast and reforecasts 3-years planning.
- Maintain robust financial, administrative, and human resource policies and systems, ensuring they align with CHAI global policies and Host Country regulation.
- Serves as primary finance contact with HQ; works closely with HQ Accountants on accounting matters and ensures Finance Team meets all HQ financial procedures, policy, and timelines.
- Preparing budget, monitoring, and ensuring all the budgets are allocated, properly and accordingly as programs available funding.
- Work with Management, Program Manager to develop proposals, provide input on substantive areas of project operations and financial matters including staffing, budgeting, and contracts.
- Oversee internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, safety & security, and interfacing with CHAI's legal and financial teams.
- Assisting financial auditor internal & external that all operation and program are running as SOP Finance Manual.
- Monitor the financial aspects of the project including petty cash, daily/monthly journals, and financial consolidations, adjustments, and corrections.
- Develop and updates finance compliance manual and other internal policy/procedure related to finance and HR.
- Manage HR policies and standard operation procedure as well as company regulation, prepare new hire orientation toolkit, ensure the compliance to company/organization policy and the related employment laws.
- Ensure that funding staff allocates appropriately for grants and are used in accordance with Grant Requirement and SOP.
- As Talent Acquisition searches for and reviews candidates and prepare contracts
- Review expenditures and develop budget control mechanisms which will enable the project to adequately monitor performance according to budget allocation by result.
- Working with Management and Program Manager to develop proposal for donors for writing and prepare budget funding.
- Facilitate the annual budget process, BAST for MoH
Finance Operations Manager
KNCV
08.2018 - 01.2019
- Oversaw accounts payable and receivable functions, ensuring timely payments and accurate tracking of outstanding balances.
- Partnered with internal stakeholders to develop long-term financial plans aligned with company objectives.
- Implemented cost-saving measures by analyzing expenses and recommending appropriate adjustments to budgets.
- Managed budget development for multiple departments, ensuring alignment with organizational goals and strategies.
- Monitoring the implementation of the financial budget in relation to actual spending, payments, and cash flow.
- Budgeting controller and make budget trackers for the projects.
- Control and budgeting cost for All program.
- Prepare Request Fund Forecast for all projects.
- Control the charge code and project code all projects’ costs.
- Payroll and tax payment and tax report PPh 21. PPh 23, PPh 4.2 rent ,PPh 25.
- To reconcile budget and actual expenditures every month end.
- Prepare regular Quarterly, Annual, and other reports.
- Ensure alignment of donor's Finance Policy and YKI Finance Manual in the finance and accounting practice.
- Implement efficient and effective internal controls/measures.
- Provide advice and coordination for budgeting process, budget guidelines.
- Manage organization budget and cash flow.
- Conduct monthly financial analysis of the balance sheet, income statement, and provide feedback on the overall performance.
- Ensure implementation of reasonable financial policies.
- Manage office maintenance and Oversight of assets & inventory - routine physical asset checks, condition.
Finance Controller
Palladium
11.2014 - 08.2018
- Improved financial reporting accuracy by streamlining and automating data processing tasks.
- Streamlined accounts payable and receivable processes for improved efficiency, resulting in reduced outstanding debts and increased cash flow availability.
- Managed a team of finance professionals, fostering an environment of continuous improvement and professional growth.
- Developed and maintained strong relationships with banks, investors, and other financial partners to ensure optimal financing options.
- Monitoring the implementation of the financial budget in relation to actual spending, payments, and cash flow.
- Budgeting controller and together with Program Managers make budget trackers for the projects.
- Reporting end of finance report to Sydney.
- Control and budgeting cost for All program.
- Prepare Request Fund Forecast for all projects.
- Manage all Financial activities such as Account Payable, payments, and cash disbursement for Jakarta.
- Control the charge code and project code all projects’ costs.
- Multi currencies trading and to meet all banking compliance matters.
- Payroll and tax payment and report PPh 21. PPh 23, PPh 4.2 rent, PPh 25.
- Manage Reconcile budget and actual expenditures every month end.
- Provide, implement, and evaluate effective reporting.
- Prepare regular Quarterly, Annual, and other reports.
Finance Manager
Bahari Cakrawala Sebuku
12.2004 - 11.2014
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- To supervise all finance branch for their daily report reconciliation.
- Inputting and editing voucher transaction with Citrix system, follow up and confirm the transaction to treasury department.
- Publishing reports each month for budget Vs actual for all cost centers per department.
- Preparing Income Statement.
- Reconciliation Banking and reports.
Education
MBA - Managerial Economics
CATHOLIC UNIVERSITY OF ATMA JAYA
Jakarta, Indonesia 04.2001 -
Bachelor of Science - Accounting And Finance
Adventist University of Indonesia
Bandung, Indonesia 04.2001 -
Skills
Operational Improvement
Team Skill Enhancement
Financial Accounting
Team Motivation Programs
Tax Compliance Management
Operational Management
Risk Assessment
HR Payroll Management
Certification
Lean Six Sigma Certification - International Association for Six Sigma Certification.
Timeline
Multi-Unit Operation Manager
Path
11.2023 - Current
Operation Manager
Cowater
05.2022 - 09.2023
Finance and Operation Manager
Clinton Health Access Initiative
01.2019 - 05.2022
Finance Operations Manager
KNCV
08.2018 - 01.2019
Finance Controller
Palladium
11.2014 - 08.2018
Finance Manager
Bahari Cakrawala Sebuku
12.2004 - 11.2014
MBA - Managerial Economics
CATHOLIC UNIVERSITY OF ATMA JAYA
04.2001 -
Bachelor of Science - Accounting And Finance
Adventist University of Indonesia
04.2001 -
Lean Six Sigma Certification - International Association for Six Sigma Certification.
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