Christy Annastasia
Jakarta,JK
Summary
Experienced in purchasing and customer relations. I bring well-honed negotiation and communication skills, ready to strengthen and make a significant contribution to your team. My expertise in maintaining strong relationships with customers makes me a valuable asset in achieving strategic business goals
Overview
10
10
years of professional experience
Work History
Community Associate (Tenant Relation)
PT. Rukita
05.2024 - Current
- Managing 12 houses with 300 tenants
- Daily visit to units
- Managing every complaint or request from tenants promptly
- Building strong relationships with tenants for mutual comfort
- Organizing events, both small and large scale, to strengthen relation with tenants
Senior Staff Customer Relation Officer
PT. CSM Corporatama
12.2017 - 04.2024
- Managing 1,300 vehicles with 300 customers
- Daily visit to customers, 2 times every week
- Handled complaints with professionalism to retain clients.
- Creating and maintaining positive relationships with customers
- Focusing on customer satisfaction
- Prepared reports meticulously, aiding decision-making process.
Purchasing Staff
PT. CSM Corporatama
11.2016 - 12.2017
- Negotiating discounts with dealers for new car purchases to be rented out to customers
- Ensuring timely delivery of units
Student Staff
Fakultas Ekonomi Universitas Atma Jaya Yogyakarta
04.2015 - 06.2015
- Well-Organized exam preparation
- Efficient and coordinated exam management
- Significant improvement in exam results
- Focus on achieving specific exam targets
Education
Bachelor of Economics - Management
Universitas Atma Jaya Yogyakarta
Skills
- Time management efficiency
- Strong verbal communication
- Community engagement
- Event coordination
- Complaint management
- Complaint resolution
- Microsoft Office proficiency
- Complaint handling
- Customer Service
Languages
Indonesian
Native language
Indonesian
Proficient (C2)
English
Intermediate (B1)
Timeline
Community Associate (Tenant Relation)
PT. Rukita
05.2024 - Current
Senior Staff Customer Relation Officer
PT. CSM Corporatama
12.2017 - 04.2024
Purchasing Staff
PT. CSM Corporatama
11.2016 - 12.2017
Student Staff
Fakultas Ekonomi Universitas Atma Jaya Yogyakarta
04.2015 - 06.2015
Bachelor of Economics - Management
Universitas Atma Jaya Yogyakarta
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