Dynamic Insurance Advisor with High Point Insurance & Advisors, skilled in risk assessment and customer relationship management. Proven track record in policy evaluation and ensuring compliance with regulations.
Adept at educating clients on coverage options, leading to informed decisions and enhanced client satisfaction.
Committed to delivering tailored insurance solutions.
Results-driven professional in insurance sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet and exceed sales targets consistently.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Insurance Advisor
High Point Insurance & Advisors
IDAHO FALLS
08.2023 - Current
Developed robust referral networks by consistently interacting with business owners and industry professionals.
Engaged local businesses to showcase agency’s comprehensive insurance coverage offerings.
Identified insurance needs through in-depth interviews with potential customers.
Maintained detailed client profiles, including policy information and payment histories.
Handled inquiries and provided services via phone and email communications.
Created personalized quotes based on thorough analysis of individual needs for coverage.
Partnered with underwriters to accelerate processing of policy applications.
Educated clients on distinctions between various coverages to aid in decision-making.
Insurance Agent
American National Property And Casualty Company
Colorado Springs
10.2015 - Current
Scheduled meetings with prospective clients to discuss available products and services.
Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Maintained accurate records of all insurance transactions using computer software systems.
Participated in continuing education courses to stay current on industry trends and changes in regulations.
Advised customers on the best ways to minimize risks associated with their assets.
Provided customers with information regarding plan features, pricing, and availability.
Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Educated customers on the importance of maintaining adequate insurance coverage.
Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Engaged customers and provided high level of service by carefully explaining details about documents.
Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Campaign Coordinator
Combined Federal Campaign
Colorado Springs
09.1999 - 12.2016
Supported development of creative marketing materials, including brochures, flyers, and social media content.
Organized and managed campaign-related events to enhance visibility and engagement.
Coordinated stakeholder meetings to discuss current campaigns and future initiatives.
Collaborated with external agencies and freelancers to execute campaign projects effectively.
Developed and monitored campaign budgets to ensure financial efficiency.
Worked across multiple departments, including PR, advertising, and design teams for cohesive project execution.
Assisted in preparing presentations for internal stakeholders on ongoing campaigns.
Fundraised and networked with donors to achieve monetary goals.
Postal Clerk
Postal Service
Colorado Springs
01.1988 - 12.2016
Distributed mail to customers with correct identification and proper postage.
Sorted and processed incoming mail by sorting into post office boxes, general delivery, and street address.
Assisted other clerks with difficult tasks related to processing large volumes of mail efficiently.
Offered support and advice to newer personnel to improve performance.
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Operated mail processing equipment and manually sorted mail.
Handled undeliverable mail in accordance with established procedures.
Treasurer
APWU-CSAL #247
Colorado Springs
04.1999 - 09.2016
Reviewed invoices for accuracy before processing payments.
Ensured timely payment of vendors and creditors through regular follow-ups.
Researched and resolved discrepancies related to accounts receivable and payable issues.
Presented financial information at board meetings as needed.
Prepared monthly bank reconciliations and general ledger entries.
Maintained compliance with all applicable federal, state, local regulations regarding finance operations.
Developed and implemented policies to ensure responsible fiscal management.
Coordinated audits and participated in external audit process reviews.
Created detailed financial statements for senior leadership review.
Ensured compliance with all applicable laws, regulations, and policies.