Cita Wijaya
Program Manager
Yogyakarta,YO
Summary
Innovative technology professional with 10+ years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Timeline
Digital Development Advisor - USAID
12.2024 - 08.2025
Senior Technical Program Manager - Mekari
12.2023 - 11.2024
Head of Product - SoftwareSeni
05.2022 - 11.2023
Client Experience Manager - SoftwareSeni
02.2015 - 05.2022
Purchasing Officer - Geo Energy Group
12.2010 - 10.2014
Sanata Dharma University - Bachelor of Arts, English Literature
09.2005 - 01.2010
Work History
Digital Development Advisor
USAID
Jakarta, JK
12.2024 - 08.2025
- Conducted research to identify best practices and trends in international development initiatives.
- Assisted in developing project proposals to enhance community engagement and support program objectives.
- Coordinated logistics for workshops and training sessions, facilitating knowledge sharing among participants.
- Advised on digital infrastructure adoption, focusing on scalable solutions for developing
economies. - Served as a digital platform advisor to cross-sector teams, promoting adoption of tools that
optimized program delivery and enhanced operational efficiency.
Senior Technical Program Manager
Mekari
Jakarta, JK
12.2023 - 11.2024
- Managed Mekari’s product Talenta, overseeing its infrastructure deployment & software
implementation. - Led cross-functional teams to deliver complex technical projects on time and within scope.
- Developed project plans utilizing Agile methodologies to improve efficiency and collaboration.
- Managed stakeholder communications, ensuring alignment with project goals and timelines.
- Implemented risk management strategies to identify and mitigate potential project obstacles.
- Guided the team on agile project management methodologies as Scrum to optimize software
development lifecycles. - Create and maintain the Delivery Roadmap
- Coordinated resource allocation across multiple projects to optimize team performance and productivity.
Head of Product
SoftwareSeni
Yogyakarta, YO
05.2022 - 11.2023
- Led cross-functional teams to define product vision and strategy.
- Collaborated with engineering to prioritize feature development based on user feedback.
- Conducted market research to identify competitive trends and customer needs.
- Developed data-driven product strategies, leveraging AI and big data to enhance decision-making.
- Overseeing all stages of the product lifecycle, from conception through to launch
- Delivered training programs in digital product management and innovation for cross-functional teams.
- Implemented agile methodologies, improving team efficiency and responsiveness.
Client Experience Manager
SoftwareSeni
Yogyakarta, YO
02.2015 - 05.2022
- Led and managed cross-functional teams, overseeing diverse projects across multiple projects to ensure high-quality delivery.
- Maintained team performance and productivity by implementing structured workflows, performance monitoring, and capacity planning.
- Oversaw client projects from inception to completion, ensuring alignment with business objectives and customer expectations.
- Built and managed long-term client relationships, serving as the key escalation point and strategic advisor for digital transformation initiatives.
- Managed stakeholder expectations, ensuring project timelines, budgets, and deliverables met strategic goals.
- Tracked performance metrics to ensure the service levels consistently meeting client satisfaction and project delivery benchmarks.
Purchasing Officer
Geo Energy Group
Samarinda, KI
12.2010 - 10.2014
- Managed inventory levels, ensuring optimal stock availability and minimizing excess holdings.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Overview
15
15
years of professional experience
Education
Bachelor of Arts - English Literature
09.2005 - 01.2010
Skills
- Organizational development
- Cross-cultural communication
- Capacity building
- Decision-making
- Operations management
- Project management
- Risk management
- Cross-functional collaboration
- Team leadership and direction
- Product lifecycle management
- Product roadmaps
- Agile software development
- Product backlog management
- Goal setting
Certification
- Certified Scrum Master, 2021