Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Citra Oktaviani

Business Manager
South Jakarta

Summary

A corporate business professional with proven track record in driving business growth and strategic initiatives. Excels in identifying market opportunities and fostering key partnerships. Known for collaborative team efforts and adaptability to dynamic business environments. Expertise in negotiating deals and managing complex projects.

Overview

10
10
years of professional experience
1
1
Certification
2
2
Languages

Work History

Corporate Business Development Manager

PT Mercer Indonesia
09.2021 - Current
  • Streamlined internal processes to improve efficiency, resulting in reduced costs and increased profitability.
  • Managed a diverse portfolio of projects from inception to completion, ensuring timely delivery within budget constraints.
  • Led cross-functional teams in the development of innovative products and services to meet client needs.
  • Continually expanded personal knowledge of industry developments through participation in conferences, workshops, and networking events, applying new insights to enhance business practices.
  • Evaluated potential risks associated with various business initiatives, implementing mitigation strategies as needed.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Senior Consultant

PT Mercer Indonesia
06.2021 - 09.2021
  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Streamlined project management processes, improving efficiency and reducing overall costs.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Assessed needs for projects and made proposals to senior executives.

Senior Account Manager

PT Greenhouse Multivision Tower
05.2019 - 06.2021
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Mentored junior account managers, fostering their professional growth and skills development within the company.
  • Streamlined account management processes, improving overall efficiency and productivity.
  • Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
  • Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Boosted client satisfaction by effectively managing and resolving account issues.

Business Development and Partnership Lead

PT Mid Solusi Nusantara
04.2017 - 05.2019


  • Led team to meet businesspartnership performance goals.
  • Led team of 3 people to cultivate relationships with internal groups and current and potential partner organizations.
  • Joined business development meetings and supported market outreach plans to improve business development.
  • Collaborated with cross-functional teams to align partnership goals with overall business objectives.
  • Mentored junior team members in best practices related to building successful partnerships within the industry landscape.
  • Coordinated training sessions for internal staff to ensure a deep understanding of partner offerings and value propositions.
  • Drove revenue growth by leveraging partnerships to increase sales, market share, and brand awareness.
  • Strengthened partnerships by identifying and cultivating relationships with key industry stakeholders.
  • Organized partner events, fostering strong relationships between partners and promoting collaboration opportunities within the network.

Lead Business Consultant

InCorp Indonesia (Previously Cekindo)
06.2015 - 04.2017
  • Conducted comprehensive market research, enabling clients to make informed decisions regarding product development and market expansion.
  • Streamlined processes for increased efficiency and productivity through thorough analysis and optimization of business operations.
  • Delivered presentations that effectively communicated complex data analysis findings to stakeholders, driving strategic decision-making processes.
  • Led change management initiatives that improved organizational performance, reduced turnover rates, and enhanced employee morale.
  • Collaborated with cross-functional teams to identify opportunities for improvement, resulting in streamlined workflows and better decision making.
  • Provided insights into emerging industry trends by conducting comprehensive market research studies.
  • Managed multiple client accounts simultaneously, ensuring timely delivery of reports and updates while maintaining a high level of quality control.
  • Mentored junior consultants, contributing to their professional growth and success within the company.
  • Established strong relationships with key stakeholders, fostering collaboration between internal teams and external partners for project success.

Education

Bachelor's Degree - Social Economics

Universitas Padjadjaran
Bandung
04.2001 -

Skills

    New business acquisition

    Key account management

    Decision-making

    Business administration

    Market penetration

    Strategic business planning

    Project management

    Negotiations

    Team leadership

    Corporate communications

Certification

Tax Brevet A&B, Indonesia Tax Association

Timeline

Corporate Business Development Manager

PT Mercer Indonesia
09.2021 - Current

Senior Consultant

PT Mercer Indonesia
06.2021 - 09.2021

Senior Account Manager

PT Greenhouse Multivision Tower
05.2019 - 06.2021

Business Development and Partnership Lead

PT Mid Solusi Nusantara
04.2017 - 05.2019

Tax Brevet A&B, Indonesia Tax Association

03-2016

Lead Business Consultant

InCorp Indonesia (Previously Cekindo)
06.2015 - 04.2017

Bachelor's Degree - Social Economics

Universitas Padjadjaran
04.2001 -

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Citra OktavianiBusiness Manager