Clarissa Anggoro Wijaya
Banquet Attendant
Kaohsiung City
Summary
Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Banquet Server
EDA Royal Hotel
Kaohsiung
06.2020 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Restaurant Waitress
EDA Royal Hotel Royal Palace Restaurant
Kaohsiung
01.2021 - 09.2022
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Buffet Attendant
EDA Skylark Hotel
Kaohsiung
11.2019 - 12.2021
- Improved guest comfort and satisfaction through personalized service and support.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
Education
Bachelor of Science - Hospitality Management
I-Shou University
Kaohsiung, Taiwan 11.2019 - Current
High School Diploma -
Sutomo 1 High School
Medan City, Indonesia 06.2017 - 06.2019
Skills
Table setting knowledge
Certification
TQC PowerPoint and Word certificationrvice (CGSP)
Timeline
TQC PowerPoint and Word certificationrvice (CGSP)
11-2022
AH&LA Certified Guest Service Professional (CGSP)
06-2021
Restaurant Waitress
EDA Royal Hotel Royal Palace Restaurant
01.2021 - 09.2022
Beverage Certification level ground
10-2020
Banquet Server
EDA Royal Hotel
06.2020 - Current
Buffet Attendant
EDA Skylark Hotel
11.2019 - 12.2021
Bachelor of Science - Hospitality Management
I-Shou University
11.2019 - Current
High School Diploma -
Sutomo 1 High School
06.2017 - 06.2019
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