Claudia Carrillo
Idaho Falls
Summary
Detail-oriented RMA with over 15 years of experience in patient care and administrative support. Skilled in multitasking, time management, and electronic health record systems to enhance patient flow and maintain compliance with healthcare regulations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RMA
Bingham Memorial Hospital
Blackfoot
11.2010 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and ensured exam rooms were fully stocked.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Streamlined back office patient processes to minimize office wait times.
- Maintained and updated patient records using electronic health record systems for accurate documentation.
- Scheduled patient appointments and coordinated follow-up care.
- Prepared examination rooms, ensuring cleanliness and readiness for patients.
- Collected and processed lab specimens for diagnostic testing.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Provided education to patients on medications, procedures and physician's instructions to enhance understanding and compliance.
Education
Medical Technology
American Medical Technologist
03-2023
CNA - CNA
Idaho State University
Pocatello, ID01-2004
High School Diploma -
American Falls Academy
American Falls, ID05-2001
Skills
- Patient care coordination
- Electronic health records
- Patient history documentation
- Medication administration
- Vital sign measurement
- Laboratory specimen collection
- Appointment scheduling
- Medical supply ordering
- HIPAA compliance
- Time management
- Attention to detail
- Calm under pressure
- Multitasking
- Effective communication
- Customer service
- Good Telephone Etiquette
- Verbal communication
- First Aid/CPR
- Team collaboration
- Verbal communication
Languages
English
Professional
Spanish
Professional
Certification
RMA
Timeline
RMA
Bingham Memorial Hospital
11.2010 - Current
Medical Technology
American Medical Technologist
CNA - CNA
Idaho State University
High School Diploma -
American Falls Academy