Claudia Avisa Affidashyarie
Advance Staff Admin Online Team
Jakarta Selatan
Summary
Organized and dedicated Administrative Staff with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Admin online booking sistem corporate
HIS TRAVEL
01.2020 - Current
- Present to users how to use the system
- Create user and data settings online booking system users corporate
- Check all transactions online booking system has been issued invoices to customers
- Communication with service providers regarding the complaints and improvement of the system
- Maintained friendly and professional customer interactions.
- Collaborated with team members to identify opportunities for process improvements, enhancing overall service quality.
- Generated monthly reports on customer activity
- Performed account maintenance by closing out accounts and changing customer addresses.
Admin sales support
HIS TRAVEL
01.2017 - 01.2020
- Making and analyze Sales Reports
- Check the Agreement before sending to the legal department.
Admin Finance
HIS TRAVEL
02.2015 - 01.2017
- Create invoices for customers
- Send customer purchase reports
- Prepare supporting documents for invoice delivery
- Check invoices from vendors before they are given to finance to be paid
- Check report refund
- Create a sales transaction report.
Education
High School Diploma -
SMAN 6
Bengkulu, Indonesia 04.2001 -
Skills
Microsoft excel (vlookup, pivot)
Microsoft office (word, power point)
Data Analysis
Financial Reporting
Client Relationship Building
Teamwork and Collaboration
Problem-Solving
Time Management
Data Entry
Professionalism
Honest and Dependable
Accomplishments
- Best staff division of the year (2016)
- Best Attendance staff of the year (2016)
Profile
Claudia Avisa, Setiabudi, Jakarta Selatan, 0819-1933-3267, claudia_avisa@yahoo.com, Single
Timeline
Admin online booking sistem corporate
HIS TRAVEL
01.2020 - Current
Admin sales support
HIS TRAVEL
01.2017 - 01.2020
Admin Finance
HIS TRAVEL
02.2015 - 01.2017
High School Diploma -
SMAN 6
04.2001 -
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