CLOEY POPE
Sandpoint
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Order Fullfilment
Home Depot
Sandpoint
01.2026 - Current
- Delivered attentive service to customers in-store and over the phone, ensuring their needs were met effectively.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction and loyalty.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified and addressed customer needs through active listening, providing timely and efficient support.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Care Giver
Grandparents
Bakersfield
01.2016 - 12.2024
- My patients being my grandparents was the hardest thing I had to do as somebody my age, but they had taken care of me throughout my entire life, and the least I could do was return the favor. I loved my grandparents so very much. They were the best people and role models in my life and taught me how to be kind, how to support one another, how to cook, how to clean, how to handle my feelings, how to respect myself and those around me and how to love. They were the best people in my life and that taught me a lot, even thought it was hard to care give your own family, that love and strength that’s in your heart will keep you going for the rest of your life.
- Assisted with daily living activities and personal care for elderly family members.
- Supported bathing, dressing and personal care needs.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Improved patient outlook and daily living through compassionate care.
- Organized and maintained a clean, safe living environment for seniors.
- Managed medication schedules and ensured timely administration of prescriptions.
- Monitored health conditions and reported changes to family promptly.
- Coordinated transportation for medical appointments and social outings.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Followed care plan and directions to administer medications.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Laundered clothing and bedding to prevent infection.
- Prepared nutritious meals tailored to dietary needs and preferences.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Reported concerns to nurse supervisor to promote optimal care.
- Accompanied clients to social events such as movies or plays.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Educated families about available resources for home health care services in the local community.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Educated families about available resources for home health care services in the local community.
Cook
Edgewater Lounge
Dimondale
01.2022 - 07.2024
- Prepared and cooked a variety of dishes for diverse clientele.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with front-of-house staff to ensure timely meal service.
Education
Deer Park High School
Deer Park, WACulinary Arts - Culinary
Culinary School
09.2022 - 07.2024
Skills
- Inventory management
- Customer service
- Client support
- Problem resolution
- Time management
- Supervision and leadership
- Food safety
- Multitasking
- Team collaboration
- Collaboration
- Analytical thinking
- Attention to detail
- Leadership
- Supervision and leadership
- Training & Development
- First Aid/CPR
- Cultural awareness
- Communication skills
- Excellent communication
- Verbal communication
- Friendly, positive attitude
- Networking
- Problem-solving
- Self-Directed
- Public speaking
- Training & Development
Timeline
Order Fullfilment
Home Depot
01.2026 - Current
Culinary Arts - Culinary
Culinary School
09.2022 - 07.2024
Cook
Edgewater Lounge
01.2022 - 07.2024
Care Giver
Grandparents
01.2016 - 12.2024
Deer Park High School