Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conner Green

Rexburg

Summary

Dedicated and trustworthy customer service specialist with 4+ years of experience in fulfilling customer's needs and satisfying questions and concerns, improving overall customer satisfaction. Experienced with community outreach and mentoring, focusing on personal and spiritual development. Proficient in accurate and honest personal and financial record keeping and organization.

Overview

7
7
years of professional experience

Work History

Museum Welcome Desk Associate

Hawaii Keiki Museum
03.2025 - 04.2025
  • Greeted guests entering and exiting facility.
  • Maintained cleanliness of entranceway and lobby.
  • Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues.
  • Completed cashier and point of sale operations.
  • Answered phones and assisted callers with inquiries.

Dishwasher

Rocko's Country Cookin
01.2023 - 02.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Increased kitchen efficiency, organizing clean dishes and utensils in accessible manner for culinary staff.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.

Ice Cream Server

Mauna Kea Tropical Treats
10.2021 - 07.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Assisted in inventory management, reducing waste and optimizing product usage.
  • Followed health and safety guidelines meticulously, ensuring safe eating environment.
  • Resolved customer complaints with empathy and professionalism, restoring satisfaction.
  • Increased sales by suggesting popular flavor combinations and upselling toppings.
  • Conducted daily opening and closing procedures, ensuring readiness for business.
  • Managed inventory, ordering supplies before running low and avoiding service interruptions.
  • Handled cash transactions with accuracy, building trust with management and customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Ice Cream Scooper

Marble Slab Creamery
04.2021 - 07.2021
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Operated cash registers and processed payments accurately.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Maintained cleanliness and organization in establishment.
  • Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
  • Developed effective communication skills by interacting with diverse clientele on a daily basis.
  • Operated cash register, taking payments and issuing customer receipts.
  • Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
  • Offered samples of new ice cream flavors to customers.
  • Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
  • Adhered to food safety guidelines for proper storage of ice cream products, maintaining freshness and quality.
  • Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
  • Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
  • Increased customer satisfaction with accurate order fulfillment and efficient cash handling at the register.
  • Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Conducted daily opening and closing procedures, ensuring readiness for business.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Shelving Installer Assistant (Non-frequent)

RGS (Richard Green Sales)
05.2018 - 07.2021
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new and existing convenience store sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Followed building instructions of shelving, and improvised when components wouldn't fit.

Education

GED -

Brigham Young University, Idaho, ID, U.S
Rexburg, ID
01-2028

Skills

  • Guest experience enhancement
  • Accurate transaction management
  • Accurate document retrieval
  • Proficient in organization techniques
  • Strong ethical standards
  • Responsibility and accountability
  • Data reporting proficiency
  • Emotional resilience
  • Meticulous attention to detail
  • Dependable performance
  • Concentration skills
  • Objective-oriented

Timeline

Museum Welcome Desk Associate

Hawaii Keiki Museum
03.2025 - 04.2025

Dishwasher

Rocko's Country Cookin
01.2023 - 02.2023

Ice Cream Server

Mauna Kea Tropical Treats
10.2021 - 07.2022

Ice Cream Scooper

Marble Slab Creamery
04.2021 - 07.2021

Shelving Installer Assistant (Non-frequent)

RGS (Richard Green Sales)
05.2018 - 07.2021

GED -

Brigham Young University, Idaho, ID, U.S

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Conner Green