Cree Dominguez
Pocatello
Summary
My name is Cree Dominguez and I'm a hardworking, family oriented and friendly person who is happy to accommodate any position and challenge that comes my way! I would be happy and appreciative to have the opportunity to serve you and your company. Being in customer service for almost a year now, has had it's challenges and for me none of them have discouraged me from loving my job in customer service and giving my best service with a smile. I believe that I can be a good candidate for you and your customer base thank you for the opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Attendant
Shoshone Bannock Tribal Enterprises
Pocatello
06.2025 - Current
- Provided exceptional customer service to enhance guest experiences at the enterprise.
- Assisted in maintaining cleanliness and organization of facilities and public areas.
- Managed inventory supplies to ensure availability for daily operations at the venue.
- Responded promptly to guest inquiries and resolved issues effectively during shifts.
- Maintained compliance with health regulations and company policies throughout operations.
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Assisted other staff members in completing tasks as needed.
- Interacted positively with guests and coworkers to build professional relationships.
- Monitored main areas to replenish inventory items when supplies ran low.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
- Ensured that all customer service standards were met or exceeded during each shift.
- Reported incidents of damage or loss to supervisor for immediate remediation.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Monitored premises for potential risks and took appropriate action to keep patrons safe.
- Informed management of any safety hazards or customer complaints immediately.
- Handled cash register transactions accurately while maintaining proper security measures.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Processed payments and refunds to maintain accurate records of daily sales transactions.
- Asked questions and looked for root cause of complaints, obtaining sufficient information to refer to supervisor.
- Adhered to health code regulations while preparing food items.
- Monitored and reported any maintenance or safety issues to management promptly.
- Processed customer transactions using point of sale systems efficiently.
- Maintained a clean and organized checkout area for customer convenience.
- Handled cash, credit, and digital payments accurately during transactions.
- Resolved customer issues promptly to ensure positive shopping experiences.
Housekeeper
Red Lion Hotels
Pocatello
04.2022 - 04.2022
- Maintained cleanliness in guest rooms and common areas.
- Replenished supplies and amenities in assigned areas.
- Operated cleaning equipment and tools safely and efficiently.
- Reported maintenance issues to management promptly.
- Collaborated with team members to enhance service quality.
- Followed health and safety guidelines during cleaning tasks.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Disinfected telephones, light switches and other frequently touched objects.
- Followed safety procedures when handling hazardous materials.
Education
Shoshone Bannock Jr/Sr Highschool
Pocatello, IDSkills
- Customer service
- Inventory management
- Health regulations compliance
- Cleaning techniques
- Point of sale systems
- Credit/debit sales
- Wholesale tobacco sales
- Following directions
- Teamwork
- New ideas for work efficiency
- Accepting criticism
- Work well with others
- Great with customers
- Friendly
- Kind
- Humanitarian
- Compassionate
- Accepting of new ideas
- Concerned
- Efficient
Certification
- Food Handling and Food safety
- Point of Sale System (POS)
- UST Underground Storage Tank operator training
- Cash Handling Training
- We Card ®️ Training
References
References available upon request.
Timeline
Attendant
Shoshone Bannock Tribal Enterprises
06.2025 - Current
Housekeeper
Red Lion Hotels
04.2022 - 04.2022
Shoshone Bannock Jr/Sr Highschool