Cristasha Reardon

· Supervised daily bakery operations to ensure quality and consistency in product offerings.

· Resolved customer concerns quickly and professionally, resulting in increased loyalty and repeat business.

· Enhanced team productivity by providing ongoing training, coaching, and feedback to staff members.

· Developed and implemented policies and procedures to boost customer satisfaction and loyalty.

· Reviewed financial reports regularly to identify areas for cost savings or revenue growth opportunities within the bakery department.

· Evaluated employee performance fairly using established metrics, leading to higher job satisfaction among team members.

· Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.

· Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

· Established performance goals and empowered bakers to exceed targets.

· Led team meetings to promote communication, address concerns, and celebrate accomplishments within the bakery team.

· Improved bakery efficiency by implementing streamlined processes and procedures.

• Developed and implemented production schedules to optimize workflow efficiency.
• Managed inventory levels to ensure availability of ingredients and supplies.
• Streamlined order fulfillment process, reducing turnaround time for customers.
• Led marketing initiatives to increase brand awareness and customer engagement.
• Evaluated operational processes, identifying areas for improvement and implementation strategies.
• Oversaw financial management, including budgeting, forecasting, and expense tracking.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

• · Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.
• · Coordinated special events such as weddings or corporate functions that showcased the bakery’s capabilities in meeting diverse client needs.
• · Established effective communication channels among team members, fostering a positive work environment conducive to collaboration.
• · Collaborated with management to develop seasonal product lines aligned with customer preferences.
• · Established performance goals and empowered bakers to exceed targets.
• · Implemented quality control measures, resulting in fewer customer complaints and product returns.
• · Trained and mentored new team members on proper baking techniques and safety protocols.
• Developed and executed innovative pastry recipes to enhance dessert menu offerings.

• Collaborated with kitchen staff to streamline dessert preparation processes for efficiency.
• Maintained high standards of cleanliness and organization in the pastry station.
• · Mentored junior staff members in proper baking techniques, enhancing their skills and overall value to the team.
• · Oversaw daily in house production of bread and dessert items as well as managed the wholesale accounts and catered events the bakery department provided for.
• · Implemented inventory management practices to reduce waste and streamline supply orders.
• · Increased customer satisfaction through consistently delivering high-quality products and excellent service.
• · Established effective communication channels among team members, fostering a positive work environment conducive to collaboration.
• · Collaborated with management to develop marketing strategies that increased foot traffic and overall sales.
• · Developed strong relationships with vendors, ensuring timely deliveries and competitive pricing for ingredients.
• · Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.

• Monitored inventory levels of pastry ingredients, ensuring timely stock replenishment.
• Implemented seasonal dessert specials that aligned with restaurant themes and customer preferences.
• Led menu planning sessions, incorporating feedback to improve overall guest satisfaction with desserts.
• · Managed all baking operations professionally and handled all problems confidently.
• · Boosted sales through the introduction of new product offerings and creative merchandising displays.
• · Processed customer orders and payment transactions.
• · Trained new employees on bakery methods and procedures.
• · Established and maintained relationships with suppliers to procure quality ingredients and equipment.
• · Contributed to the development of seasonal menus, keeping offerings fresh and appealing to customers year-round.