Crystal L. Holmes
Kellogg
Summary
Results-driven family services professional with extensive experience in case management and family support. Proven ability to collaborate with teams to achieve positive outcomes and adapt to changing circumstances. Known for strong communication skills and problem-solving capabilities.
Overview
12
12
years of professional experience
Work History
Family Service Worker
Department of Health & Welfare
Kellogg, ID
12.2025 - Current
- Legal case manager for foster youth working towards reunification or permanency.
Client Services Technician
Department of Health & Welfare
Coeur d'Alene, ID
08.2025 - 12.2025
- Transport clients to appointments, supervise visitation between parents and children in person, online, or via phone calls.
Special Education Teacher
KSD Pinehurst Elementary
Pinehurst, ID
08.2023 - 08.2025
- Create, amend, and follow individualized educational plans set by the team for students who require intervention services.
Behavioral Interventionist/Paraprofessional
Wallace School District
Wallace, ID
12.2019 - 08.2023
- Follow individualized educational plans as created by the Special Education team and assist teachers in small group settings for specialized assistance.
Behavioral Interventionist Support
Imagine Behavioral & Developmental Specialist
Coeur d'Alene, ID
07.2018 - 12.2019
- Assist adults and youth with life skills in the community and socialize with other community members appropriately.
Detention Specialist
District 1 Juvenile Detention Center
Coeur d'Alene, ID
03.2014 - 07.2018
- Maintain safety and security of detained youth processing through the juvenile justice system and hold youth accountable for their actions while educating the seriousness of their decisions.
Education
K-12 Exceptional Generalist Special Education Certification - Education
Idaho State University
Pocatello, ID06-2023
Master of Science - Criminal Justice, Public Safety Administration
Southern New Hampshire University
Manchester, NH07-2020
Bachelor of Arts - Criminal Justice
ITT Technical Institute
Spokane Valley06-2010
Skills
- Using interpersonal skills to assist struggling families working through the system
- Confidentiality practices
- Professional ethics
- Behavioral assessment
- Child development
- Parenting education
- Community resources
- Mental health support
- Client interviewing
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Problem-solving abilities
- Time management
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Client documentation
- Professionalism
- Motivational interviewing
- Professional demeanor
- Case management
- Special education
- Child advocacy
- Home visits
- Foster care youth
Timeline
Family Service Worker
Department of Health & Welfare
12.2025 - Current
Client Services Technician
Department of Health & Welfare
08.2025 - 12.2025
Special Education Teacher
KSD Pinehurst Elementary
08.2023 - 08.2025
Behavioral Interventionist/Paraprofessional
Wallace School District
12.2019 - 08.2023
Behavioral Interventionist Support
Imagine Behavioral & Developmental Specialist
07.2018 - 12.2019
Detention Specialist
District 1 Juvenile Detention Center
03.2014 - 07.2018
Master of Science - Criminal Justice, Public Safety Administration
Southern New Hampshire University
K-12 Exceptional Generalist Special Education Certification - Education
Idaho State University
Bachelor of Arts - Criminal Justice
ITT Technical Institute