CRYSTAL SEVERSON
Meridian
Summary
Dynamic HR Services Director at Boise Cascade Company with a proven track record in leadership development and HR strategy. Achieved a 30% reduction in turnover by fostering an inclusive culture. Expert in project management and employee relations, successfully implementing new HRIS systems and enhancing performance management processes.
Overview
14
14
years of professional experience
Work History
HR Services Director
Boise Cascade Company
Boise
01.2022 - 08.2025
- Lead the HR Center of Excellence for a $7B building materials manufacturer with 7,600+ employees nationwide.
- Manage a 19-member HR Services team and a $4M budget.
- Cut turnover by 30% through a positive, inclusive team culture.
- Led development of disaster recovery plan for payroll system outages that allow us to pay associates in the event of a HRIS system failure for U.S and Canadian associates.
- Championed implementation of same day ACH check processing leading to ability to deliver recognition awards same or next day.
- Lead payroll team in new system implementation that updated a 20 year legacy system, required extensive review and rewrite of processes and policies and development of new SOX controls, new reports and validations.
- Partner with business units to determine needs of new time and labor system. Coordinate with external vendors to prioritize deliverables.
- Launched leave management and ADA accommodation platform; processed 1,500 leaves in the first year.
Regional HR Business Partner
Boise Cascade Company
01.2013 - 01.2022
- Directed HR strategy and support for multi-state regions covering employee relations, recruiting, investigations, labor relations, training, benefits, and safety.
- Reduced time-to-hire by 10% through development of a recruiting support program.
- Served as HR lead on two major initiatives: a 3-location acquisition and a new millwork division startup.
- Created job structure and compensation framework for 40 new positions.
- Designed and delivered training on leadership, compliance, conflict resolution, and performance management.
- Mentored and developed HR staff for advancement and success.
HR Generalist
Canyon County
01.2012 - 01.2013
- Handled full-cycle recruiting, onboarding, employee relations, and digital records management.
- Administered complex leave programs (FMLA, military, workers' comp).
- Managed unemployment claims and benefit enrollments for 750 employees.
- Led development of a county-wide performance management process and new HR policy handbook.
Education
M.Ed. - Curriculum & Instruction
Northwest Nazarene University
01.2012
B.S. - Business Administration
Northwest Nazarene University
01.2006
Skills
- Leadership Development
- Employee Relations
- HR Strategy
- Budgeting
- Performance Management
- Recruiting
- Compensation
- Project Management
- Conflict Resolution
- HRIS Systems
- Job Structures
Leadership And Community Involvement
- Board Member, Human Resource Association of Treasure Valley (HRATV), 01/01/24, Present
- Participant, Executive Development – Leadership Excellence, Northwestern University, 2023
- Participant, Foundations of Leadership, Boise Cascade, 2016
- Board Member, RISE/TVEP, 01/01/18, 12/31/19
Timeline
HR Services Director
Boise Cascade Company
01.2022 - 08.2025
Regional HR Business Partner
Boise Cascade Company
01.2013 - 01.2022
HR Generalist
Canyon County
01.2012 - 01.2013
M.Ed. - Curriculum & Instruction
Northwest Nazarene University
B.S. - Business Administration
Northwest Nazarene University