Dadan Rahdian
Senior Consulting Manager
Tangerang
Summary
Senior Consulting Manager | 18 years in Oracle EBS/Fusion Implementation | Digital Transformation, Optimizing Governance and Control, High-Level IT Application Architecture | Implementation experience in Consumer Staples, Healthcare, Financial, Communication Services industry
Overview
19
19
years of professional experience
5
5
years of post-secondary education
16
16
Certifications
2
2
Languages
Work History
Senior Consulting Manager
PT Metrodata Electronics
01.2023 - Current
- Responsible for revenue growth Oracle Applications SCM and RPA Automation Anywhere Department
- Engage in Business development, defining project scope, providing business solutions, and project estimation & costing for business proposals during the entire sales cycle
- Implement Oracle EBS and Oracle Fusion as part of Customer journey in IT transformation
- Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLA's)
- Acts as the primary point of contact for client inquiries, escalations, and feedback
- Understands client business needs and objectives to tailor required services accordingly
- Ensures the successful delivery of Oracle Implementation/upgrade to clients, meeting service level agreements (SLAs) and quality standards
- Collaborates with cross-functional teams to resolve client issues and incidents promptly
- Takes proactive measures to address client concerns and continuously improve service quality
- Identifies opportunities for upselling or cross-selling additional services
- Manages the implementation of new services, upgrades, and projects for clients
- Coordinates project timelines, resources, and deliverables to ensure successful outcomes
- Ensures that service delivery aligns with contractual agreements and compliance requirements
- Monitors and reports on project performance
- Manage work acceptance certificate processes
- Stays informed about industry trends and emerging technologies to provide informed recommendations to clients
- Identifies and mitigates risks associated with service delivery and client relationships
- Develops contingency plans for potential disruptions
- Maintains accurate records, client documentation, and incident reports
- Provides regular reports on project performance to internal and external stakeholders
- Professional mentoring for future leaders
- Responsible for all employee lifecycle: interviewing, selection, hiring, onboarding, goal-setting, talent management, performance reviews, promotions, coaching, light counseling, and terminations
- Enabled effective decision-making through comprehensive observation and Oracle modern best practices, leading to enhanced business performance.
Acting Pre-Sales Manager
PT Metrodata Electronics
01.2023 - 05.2024
- Manage Proposal, sales engagement and customer engagement
- Worked closely with Oracle product teams to relay customer feedback, driving continuous improvement of product offerings.
- Actively sought opportunities for upselling or cross-selling additional products or services during pre-sales engagements.
Consulting Manager
PT Metrodata Electronics
01.2011 - 12.2022
- Engage in Business development, defining project scope, providing business solutions, and project estimation & costing for business proposals during the entire sales cycle
- Conducted prospect executive demonstration, conducting the business assessment, discover prospect's business performance challenges and overcome with a Business Value proposition, developing and leading prospect solution presentation and live system demonstration
- Lead the implementation and support of business applications (Oracle EBS, Oracle Fusion, Oracle NetSuite, and VersaFleet)
- Actively lead in the requirement gatherings, solution design, configuration, testing, training, integration, change control, and acceptance processes of ERP Implementations
- Architected Enterprise supply chain solutions with Oracle EBS/Fusion
- Worked with customer's C-level (CEO/CFO, CIO, CPO), IT, business managers, and users to establish modern business practices which are pertained to future business needs
- Deliver client requirements and deliverables using project management and Oracle implementation Methodologies
- Responsible for mentoring Project Manager and Functional Consultant
- Responsible for all employee lifecycle: interviewing, selection, hiring, onboarding, goal-setting, talent management, performance reviews, promotions, coaching, light counseling, and terminations
Functional Application Consultant
PT Mitra Integrasi Informatika
03.2006 - 12.2010
- Oracle Application Functional Consultant, Supply Chain Module.
- Delivered consistent results under tight deadlines, managing competing priorities effectively without compromising quality or client satisfaction levels.
- Led training sessions for end-users to ensure a smooth transition to new applications and systems.
Business Trainee
PT Mitra Integrasi Informatika
09.2005 - 02.2006
- Oracle Application Functional Consultant, Supply Chain Module.
Education
Bachelor Degree - Electrical Engineering
Universitas Gadjah Mada
Yogyakarta, Indonesia 05.2000 - 05.2005
Skills
Problem resolution
Project management
Organizational development
Client relationships
Teamwork and collaboration
Team leadership
Talent acquisition
Decision-making
Adaptability and flexibility
Problem-solving abilities
Oracle EBS R12 SCM
Oracle Fusion SCM
Project Experience
Oracle Fusion Implementation:
- PT Millenium Pharmacon International (Health Care) | Supplier Portal, SCM | Oracle Inventory enhancement for Mobile Inventory using Oracle APEX
- PT Alami Teknologi Sharia (Financial) | ERP, Procurement | Project Implementation Oracle Fusion for module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Purchasing, and Oracle Expenses.
- PT Millenium Pharmacon International (Health Care) | ERP, Procurement, SCM | Project Implementation Oracle Fusion for module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Purchasing, Oracle Order Management and Oracle Inventory. We also integrate Order Management with On Premise SFA to support Sales field activity
- PT Buka Mitra Indonesia (Information Technology) | Procurement, SCM | Project Implementation Oracle Fusion for module coverage Oracle Inventory (Integration with Bukalapak WMS), and Oracle Purchasing.
- PT Visionet Internasional (Financial) | ERP, Procurement | Project Implementation Oracle Fusion for module coverage Oracle Financial (GL, FA, AR, AP, CM), and Oracle Purchasing.
- Yayasan Tarumanegara (Consumer Discretionary) | ERP, Procurement | Project Implementation Oracle Fusion R13 for module coverage Oracle Financial (GL, FA, AR, AP, CE) and Procurement Modules.
Oracle EBS Implementation:
- PT Mitra Sarana Purnama (Consumer Staples) | EBS Upgrade | EBS upgrade from 12.2.5 to 12.2.14, DB upgrade from 12c to 19c, Platform switch from Solaris to Linux
- PT Niaga Nusa Abadi (Consumer Staples) | EBS Reimplementation | Re-Implementation of Oracle EBS R12.2, in collaboration with PwC. With module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Purchasing, Oracle Order Management, and Oracle Inventory.
- PT Pratapa Nirmala (Health Care) | EBS Upgrade | EBS upgrade from 12.0.6 to 12.2.12, DB upgrade from 11g to 19c.
- PT Aplikanusa Lintasarta (Communication Services) | EBS Implementation | Project Implementation Oracle EBS R12.2 for module coverage Oracle Financial (GL,FA, AR, AP, CM), Oracle EPM PBCS, and integration with more than 5 Surrounding System.
- PT Bank Seabank Indonesia (Financial) | EBS Extension | Asset extension implementation for Asset Physical Inventories, integrated with Oracle EBS 12.2.5.
- PT Forsta Kalmedic Global (Health Care) | EBS Implementation | Project Implementation Oracle EBS R12.2.5 for module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Inventory, Oracle Order Management, Oracle Purchasing, and Process Manufacturing Modules.
- PT Enseval Putera Megatrading (Health Care) | EBS Upgrade | Customizations Naming Convention and Upgrade from R12.1.3 to 12.2.5.
- Indonesia Port Company – Container Terminal (IPC-TPK) | EBS Extension | Implementation for Cash Management and Host to Host Banking.
- PT Tri Sapta Jaya (Health Care) | EBS Implementation | Project Implementation Oracle EBS R12.2.5. for module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Inventory, Oracle Order Management, Oracle Purchasing, and Advanced Pricing Modules.
- PT Centa Brasindo Abadi (Industrials) | EBS Implementation | Project Implementation Oracle EBS R12.2.5. for module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Inventory, Oracle Order Management, Oracle Purchasing, and Process Manufacturing Modules.
- PT Bina Karya Prima (Consumer Staples) | EBS Implementation | Project implementation Oracle e-Business Suite release 12.2.5 for Financial (General Ledger, Cash Management, OPM Costing, Fixed Asset, Payables, dan Receivables), Purchasing, Inventory, Order Management, Advanced Pricing, Process Manufacturing Modules.
- PT Ultrajaya Milk Industry Tbk. (Consumer Staples) | EBS Implementation | Project Upgrade Oracle EBS R12.1.3 to Oracle EBS R12.2.4. for module coverage Oracle Financial (GL, FA, AR, AP, CM), Oracle Inventory, Oracle Order Management, Oracle Purchasing, Oracle Process Manufacturing, Oracle enterprise Asset Management, and Implementation new module Oracle Warehouse Management System and Business Intelligence.
- And other various industry.
Certification
Oracle Cloud Infrastructure 2024 Certified Foundations Associate, Oracle
Accomplishments
- Supervised team of 20+ Oracle Functional Consultants.
- Project Manager for Oracle Fusion Implementation on Financial and Healthcare industry.
- Project Manager for Oracle ERP implementation on 30+ Customer.
- Increased Customer retention by providing solution using emerging technologies and business process efficiency, align with local regulatory requirements.
- Improve Consultant Work-Life Balance by ensuring project timeline achieved as planned and disruption are properly resolved.
- Achieves highest level of award from the Company, for 3 times.
Personal Information
- Year of Birth: 1982
- Gender: Male
- Nationality: Indonesian
- Marital Status: Married
Languages
Indonesian
Bilingual or Proficient (C2)
English
Advanced (C1)