Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Dallin Kersey

Dallin Kersey

Rexburg

Summary

Detail-oriented administrative professional with expertise in office management, financial coordination, and compliance support. Proven track record in managing scheduling systems, maintaining accurate records, and enhancing team efficiency. Strong skills in communication, problem-solving, and data management, with the ability to prioritize multiple tasks effectively.

Overview

6
6
years of professional experience

Work History

Therapeutic Behavior Services Specialist

Aspen Mental Health
Idaho Falls
04.2026 - Current
  • Maintained detailed, timely, and accurate case documentation, progress notes, and behavioral records in compliance with Medicaid, agency, and regulatory standards.
  • Prepared reports on client progress, participation, and outcomes for supervisors and interdisciplinary teams.
  • Assisted families in implementing structured routines, expectations, and behavior plans requiring diplomacy, professionalism, and sound judgment.
  • Tracked goals, service timelines, and follow-up tasks to ensure continuity and accountability.
  • Coordinated schedules, appointments, meetings, and communication between families and supervisors to support efficient service delivery.
  • Managed confidential client files and electronic records systems while ensuring data accuracy, organization, and secure handling of sensitive information.
  • Identified concerns, documented incidents, and escalated safety or compliance matters promptly through proper channels.

Substitute Teacher

Eureka Union School District
Granite Bay
08.2024 - 03.2026
  • Managed classroom operations, attendance records, and daily procedures to ensure smooth educational flow.
  • Maintained order and professionalism, ensuring policy compliance amid frequent classroom disruptions.
  • Followed written lesson plans precisely while adapting to changing priorities.
  • Communicated effectively with school staff, administrators, parents, and students.
  • Prepared detailed reports and documentation for permanent staff to facilitate seamless transitions after assignments.

Online Tutoring Coordinator

Brigham Young University - Idaho
Rexburg
09.2022 - 04.2024
  • Supervised and coordinated operations for online tutoring services supporting 50+ university courses.
  • Coordinated schedules and assignments for 20+ tutors, ensuring optimal coverage and seamless workflow.
  • Maintained employee records, appointment systems, training logs, and performance documentation.
  • Addressed student and tutor concerns via phone and email, providing timely and professional resolutions.
  • Generated reports, monitored participation data, and maintained accurate digital systems.
  • Created structured communication processes, onboarding materials, and training coordination systems to streamline operations.
  • Balanced multiple deadlines while ensuring consistent service delivery.

Administrative Assistant

Lighthouse Financial & Tax
Rocklin
06.2020 - 09.2021
  • Managed front desk operations including greeting visitors, answering phones, directing inquiries, and maintaining professional public-facing office service.
  • Coordinated calendars, meetings, appointments, and scheduling for owner and clients.
  • Maintained organized paper and digital filing systems for confidential records, correspondence, and financial documents.
  • Processed data entry and tracked forms, updating databases to maintain document accuracy and integrity.
  • Prepared letters, notices, reports, spreadsheets, and internal communications.
  • Ordered office supplies, monitored inventory, and maintained efficient office workflows.
  • Handled sensitive information with professionalism and confidentiality.

Education

Bachelor of Science - Marriage & Family Studies

Brigham Young University - Idaho
Rexburg, ID
04-2024

Skills

  • Documentation
  • Communication
  • Organization
  • Office Operations
  • Professionalism
  • Database Management

Accomplishments

  • Eagle Scout Award

Timeline

Therapeutic Behavior Services Specialist

Aspen Mental Health
04.2026 - Current

Substitute Teacher

Eureka Union School District
08.2024 - 03.2026

Online Tutoring Coordinator

Brigham Young University - Idaho
09.2022 - 04.2024

Administrative Assistant

Lighthouse Financial & Tax
06.2020 - 09.2021

Bachelor of Science - Marriage & Family Studies

Brigham Young University - Idaho
Dallin Kersey