Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Reading
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DAMAI DEVIANTI NAINGGOLAN

Batam

Summary

I am an active Management student at University of Riau Kepulauan with high motivation and strong discipline, as well as hands-on experience working in a fast-paced manufacturing environment. Proficient in Microsoft Word, Excel, and PowerPoint, with strong communication and time management skills. A fast learner, dependable, and adaptable to professional work environments. Able to make sound decisions and work well under pressure to support team efficiency.

Overview

6
6
years of professional experience

Work History

Production Operator

PT. Sanwa Engineering Batam
03.2023 - 08.2025
  • Operated machinery to ensure efficient production flow and meet daily output goals.
  • Assisted in training new operators on equipment operation and safety protocols.
  • Documented production data accurately for reporting and analysis purposes.
  • Monitored equipment performance to identify and troubleshoot issues proactively.
  • Maintained quality control standards by conducting regular inspections of products.
  • Collaborated with team members to optimize workflow and minimize downtime.

Administrator (Freelance)

PT. Mitra Setia Indonesia
07.2022 - 02.2023
  • Managed administrative tasks, ensuring efficient office operations and timely completion of projects.
  • Developed and maintained filing systems to enhance document retrieval and organization.
  • Streamlined office procedures, increasing productivity through improved workflows.
  • Supported cross-departmental collaboration by facilitating information sharing and coordination efforts.
  • Trained new staff on administrative protocols, fostering a knowledgeable work environment.
  • Implemented digital tools for scheduling and task management, enhancing operational efficiency.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed documentation and record-keeping systems, improving data retrieval and accuracy.
  • Assisted in training new employees on administrative protocols and company policies.

Order Taker - Trainee

HARRIS Resort Waterfront
01.2020 - 05.2020
  • Received and recorded guest requests via telephone or internal systems, ensuring all requests were accurately logged and promptly forwarded to the appropriate housekeeping staff.
  • Distributed tasks to room attendants, delivering work instructions or special requests through systems or direct communication.
  • Operated internal communication systems, utilizing telephones and handheld radios (HT) to coordinate with housekeeping teams and other departments.
  • Monitored room status, assisting in updating room conditions (clean, dirty, vacant, occupied, out of order) in the hotel management system, and coordinating with the front office to ensure room status information remained accurate and up to date.
  • Handled reports and logbooks, recording all activities, guest complaints, and requests in the daily logbook; prepared daily housekeeping reports as needed by supervisors or managers.
  • Addressed minor guest complaints, responding politely and professionally before escalating to supervisors, and ensuring follow-up and resolution of the issues.
  • Maintained confidentiality and information security, handling guest data with discretion and strictly adhering to privacy policies and regulations.

Education

Management

University Of Riau Kepulauan
Batam, Indonesia
01-2026

Hospitality Accommodation

SMK Plus Kemilau Bangsa
Batam, Indonesia
06-2021

Skills

  • Reliability and punctuality
  • Manufacturing
  • Adaptable to change
  • Material quality control

Additional Information

  • I am proficient in operating Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
  • I have strong communication skills.
  • I possess good time management and discipline.
  • I am capable of making decisions effectively.

Languages

Indonesian
Full Professional
English
Limited Working

Timeline

Production Operator

PT. Sanwa Engineering Batam
03.2023 - 08.2025

Administrator (Freelance)

PT. Mitra Setia Indonesia
07.2022 - 02.2023

Order Taker - Trainee

HARRIS Resort Waterfront
01.2020 - 05.2020

Management

University Of Riau Kepulauan

Hospitality Accommodation

SMK Plus Kemilau Bangsa

Reading

  • I am proficient in operating Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
  • I have strong communication skills.
  • I possess good time management and discipline.
  • I am capable of making decisions effectively.

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