Dame Kristana NAPITUPULU
Import Supervisor
BEKASI
Summary
Experienced in Administrative Role with substantial background in logistics and supply chain management. Adept at coordinating and managing import and export of goods with keen eye for timely delivery and compliance with customs regulations. Strong problem-solving and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
1
1
Language
Work History
Import Supervisor
PT. Hon Chuan Indonesia
12.2018 - Current
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Coordinated and negotiated contracts to facilitate freight movements.
- Liaised with sales & purchasing department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Sales Administration Officer
PT. Fujimaki Steel Indonesia
12.2013 - 05.2017
- Managed customer inquiries efficiently, resolving issues promptly to maintain positive business relationships.
- Enhanced client satisfaction with timely processing of orders, invoices, and delivery schedules.
Education
Bachelor - English Literature
UNIVERSITAS SANATA DHARMA
Yogyakarta, Indonesia 04.2001 -
Skills
Import regulations
Trade compliance
Microsoft office
Harmonized System classification
Documentation expertise
Incoterms awareness
Problem-solving abilities
Attention to detail
Record keeping
Marine cargo Insurance coordination
Duty calculation
Certification
CERTIFIED CUSTOMS SPECIALIST
Timeline
Import Supervisor
PT. Hon Chuan Indonesia
12.2018 - Current
Sales Administration Officer
PT. Fujimaki Steel Indonesia
12.2013 - 05.2017
Bachelor - English Literature
UNIVERSITAS SANATA DHARMA
04.2001 -
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