Summary
Work History
Education
Skills
Timeline
Professional Skills
Computer Skill
Professional Skills
Computer Skill
Overview
Dana Nur Dhuha

Dana Nur Dhuha

Ecommerce Operation Assistant Manager
Tangerang,JK

Summary

Experienced Ecommerce with over 4 years of experience in Fashion Industry. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and driven to work quickly and effectively on projects in all types of environments.

Work History

Ecommerce Operation Assistant Manager

PT Transmarco
Tangerang, Banten
10.2019 - Current

Ecommerce :

  • Listing, selling, and managing campaign promo in marketplace (Shopee, Tokopedia, Lazada, iStyle, etc.) as an Official Store
  • Create weekly, monthly and yearly report for management.
  • Create marketing calendar for every channel we have.
  • Liaise with another department to improve sales and traffic through the channel
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Managing and developing OMS/Omni Channel System formultifunctional transaction between offline and online stores.
  • Oversees daily operation e-commerce and event division of the Brand
  • Oversees all promotion efforts for new and existing marketplaces, working whitin budget guidelines.
  • Drive revenue through multibrand marketplace business partner
  • Monitor compliance of pricing, seller, content, etc
  • Make recommendation for customer touch point improvements including short, longdescriptions, key features, imagery and video
  • Leverages merchandising tactics and strategies to drive busket size and traffic growth one-commerce channels while also maximizing overall e-commerce margin and
    profitability

Operation Logistic :

  • Monitor daily operation warehouse and shipment.
  • Directed shipping and receiving of wide range of products daily.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Prepared updated shipment reports for management and clients.
  • Kept management and customers updated on critical shipments.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.

Ecommerce Merchandiser Executive (for Singapore)

PT Transmarco
Tangerang, Banten
10.2017 - 09.2019
  • Listing, selling, and managing campaign promo in marketplace (Shopee, Zalora, Lazada, Qoo10, etc.) as an Official Store
  • Create weekly, monthly and yearly report for management.
  • Create marketing calendar for every channel we have.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Liaise with another department to improve sales and traffic through the channel
  • Oversees daily operation e-commerce and event division of the Brand

Electronic Data Processing

PT Saba Indomedika
Jakarta, Jawa Barat
04.2015 - 10.2015
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Create specific report to BOD for weekly, monthly and yearly meeting.

Staff IT Administration

PT Dexa Medica
Tangerang, Banten
01.2014 - 04.2015
  • Create data for new employee and submit to database.
  • Maintain database system for all employees.
  • Liaise with another department for new employee.

Education

Bachelor of Science - Information Technology

Binus University, Jakarta
08.2008 - 06.2013

Skills

    Fast Learner

eCommerce Feature Development

Analytical and Critical Thinking

Team Player

Timeline

Ecommerce Operation Assistant Manager - PT Transmarco
10.2019 - Current
Ecommerce Merchandiser Executive (for Singapore) - PT Transmarco
10.2017 - 09.2019
Electronic Data Processing - PT Saba Indomedika
04.2015 - 10.2015
Staff IT Administration - PT Dexa Medica
01.2014 - 04.2015
Binus University - Bachelor of Science, Information Technology
08.2008 - 06.2013

Professional Skills

  • Data Analyst
  • Project management
  • Omni Channel System
  • Web content management
  • Web content development

Computer Skill

  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Word

Professional Skills

  • Data Analyst
  • Project management
  • Omni Channel System
  • Web content management
  • Web content development

Computer Skill

  • Microsoft Excel
  • Microsoft Power Point
  • Microsoft Word

Overview

6
6
years of professional experience
5
5
years of post-secondary education
Dana Nur DhuhaEcommerce Operation Assistant Manager