DANDI FIRMANSYAH
TELLER
Tangerang
Summary
Dynamic banking professional with proven expertise at Bank Mandiri, excelling in cash handling and exceptional customer service. Adept at building strong customer relationships and resolving issues swiftly, enhancing client satisfaction. Recognized for effectively promoting banking products, contributing to branch success through diligent financial advising and management skills.
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Teller
Bank Mandiri
11.2023 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity through diligent balancing.
- Supported branch operations by organizing and filing documentation.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Resolved customer issues promptly to ensure satisfaction.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Management - Management
UNIVERSITAS GUNADARMA
Tangerang, Indonesia 04.2001 -
Skills
Cash handling
Certification
Certified [SPPUR], [BANK MANDIRI] - [24 OCT 2024]
Timeline
Certified [SPPUR], [BANK MANDIRI] - [24 OCT 2024]
10-2024
Teller
Bank Mandiri
11.2023 - Current
Bachelor of Management - Management
UNIVERSITAS GUNADARMA
04.2001 -