Daniel Cambra
Worley
Summary
Dynamic professional with a proven track record in customer service and problem-solving, demonstrated at North 40 Outfitters and Gateway Fire Department. Excelled in building customer loyalty and enhancing team collaboration, significantly contributing to exceeding sales targets and improving emergency response efficiency. Skilled in POS system operations and adept at fostering relationships, ensuring high standards of service and safety.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
North 40 Outfitters
03.2018 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
Firefighter
Gateway Fire Department
03.2017 - 08.2020
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Coordinated with local schools to conduct fire drills, ensuring students and staff were prepared for real-life emergencies.
Head Cook
Gateway Cafe
02.2010 - 10.2018
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Tracked food costs and adjusted menu pricing accordingly to maintain profitability while offering competitive prices for customers.
- Devised seasonal menus using fresh, local ingredients for an ever-changing culinary experience for patrons.
- Maintained high standards of food safety and cleanliness, surpassing local health inspections.
Education
High School Diploma -
Valley Christian School
Spokane, WA06.2010
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Customer engagement
- Reliability and punctuality
- Product knowledge
- Relationship building
- Professional appearance
- Phone etiquette
- POS system operations
- Conflict resolution
- Sales expertise
- Trend awareness
Timeline
Retail Sales Associate
North 40 Outfitters
03.2018 - Current
Firefighter
Gateway Fire Department
03.2017 - 08.2020
Head Cook
Gateway Cafe
02.2010 - 10.2018
High School Diploma -
Valley Christian School
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