Goal-oriented professional with a strong ability to tackle challenges and achieve results. Quick learner with a proven track record of adapting to new environments and processes. Committed to continuous improvement and advancement within the organization.
Explained billing details to customers, enhancing understanding and clarity.
Analyzed current plans, providing tailored solutions and cost-saving recommendations.
Facilitated transitions to improved plans and products for optimal customer satisfaction.
Assisted with payment processing and developed payment plans to accommodate customer needs.