Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Danvee Ellison

Nampa

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

US Compliance Services
Boise, Idaho
10.2025 - 12.2025

Spoke with clients to keep them in compliance for there trucking companies

Customer Service Representative

MDU Resources
Boise, ID
06.2023 - 04.2024

Spoke with customers to get there utilities started.

Medical Customer Service Representative

FMS
Merdian, ID
01.2021 - 06.2023
  • Resolved customer inquiries regarding medical services and billing.

Delivery Driver

Boise Route Works
Boise, ID
08.2020 - 12.2021
  • Ensured timely and accurate deliveries to enhance customer satisfaction.
  • Operated delivery vehicle in compliance with safety regulations and company policies.

Customer Retention Specialist

Idaho Employment Solutions
Nampa, ID
07.2019 - 08.2020

Spoke to customers on the phone to follow up about complaints about not receiving there newspapers.

Education

Leadership And Ministerial

CFC School of Ministry
Nampa, ID
08-2026

High School Diploma -

Vallivue High School
Caldwell
05-2003

Skills

  • Customer engagement
  • Active listening
  • Leadership- Coordinator
  • Hospitality
  • Adaptability
  • Emotional intelligence/intpersonal

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of complaints and customer satisfaction.

Timeline

Customer Service Representative

US Compliance Services
10.2025 - 12.2025

Customer Service Representative

MDU Resources
06.2023 - 04.2024

Medical Customer Service Representative

FMS
01.2021 - 06.2023

Delivery Driver

Boise Route Works
08.2020 - 12.2021

Customer Retention Specialist

Idaho Employment Solutions
07.2019 - 08.2020

Leadership And Ministerial

CFC School of Ministry

High School Diploma -

Vallivue High School
Danvee Ellison