Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrell Daniels

Caldwell

Summary

Proven professional with extensive experience in pest management and customer service, notably at Saela Pest Control. Excelled in applying safe pest removal techniques and fostering customer relationships, significantly reducing callbacks. Skilled in rodent control and adaptable to changing environments, I consistently prioritize safety and efficiency. Demonstrated ability to train peers and educate clients, showcasing dependability and a commitment to excellence.

Overview

6
6
years of professional experience

Work History

Licensed Pest Control Technician

Saela Pest Control
07.2024 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Drove to customer residences and places of business to inspect for pests.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Complied with safety guidelines and regulations with during pest control processes.

Sales Associate

Tire Rama
04.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

DME Technician

Delta Medical Supply
08.2019 - 01.2023
  • Ensured patient safety by adhering to strict sanitization protocols when handling DME equipment.
  • Optimized warehouse organization, allowing for easier access to necessary equipment during busy periods.
  • Continuously updated knowledge on industry trends and regulations to ensure compliance with all relevant standards and guidelines.
  • Facilitated smooth communication between staff members, fostering a cohesive work environment that prioritized patient care.
  • Enhanced team efficiency by conducting regular training sessions for new DME technicians.
  • Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
  • Collaborated with healthcare professionals to ensure optimal selection and usage of appropriate DME products for patients.
  • Reduced equipment malfunction rates through thorough inspection and maintenance of DME products.
  • Diagnosed cause of problems and completed repairs.
  • Inspected, tested and calibrated medical equipment before installing.

Education

High School Diploma -

Marque Learning Center
Houston, TX
2008

Skills

  • Dependable and reliable
  • Safety protocols
  • Valid state driver's license
  • Clean driving record
  • Adaptable
  • Property inspection
  • Service vehicle maintenance
  • Licensed Applicator
  • Employee of the Month
  • Quality Pro Certified

Timeline

Licensed Pest Control Technician

Saela Pest Control
07.2024 - Current

Sales Associate

Tire Rama
04.2023 - 06.2024

DME Technician

Delta Medical Supply
08.2019 - 01.2023

High School Diploma -

Marque Learning Center
Darrell Daniels