Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dasmon Pangaribuan

Bekasi

Summary

With over 10 years of experience in sales, operations, and product management, I am passionate about delivering innovative and customized solutions to meet the needs and pain points of customers in various segments, such as F&B, healthcare, high-value goods and etc.

As the Head of Enterprise at Paxel Indonesia, I lead a team of talented and motivated sales professionals who share the same vision of providing reliable, efficient, and customer centric

In my current role, I have achieved remarkable results in growing revenue by 65% year-on-year, increasing gross profit margin by 200% year-on-year, achieve positive segment profit and improving customer net promoter score to 8.4/10.


I leverage my skills in customer success, warehouse management, and operations management to ensure the quality and performance of our services.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Head of Enterprise

Paxel
07.2022 - Current

Head of Enterprise is to provide strategic leadership and direction to the corporate sales team and drive revenue growth for the organization.


As a senior executive, the Head of Corporate Sales plays a critical role in developing sales strategies, building strong client relationships, achieving sales targets, and positive profitability for organization .


Achievements:

1. Revenue growth 65% YoY
2. Increase gross profit Margin 200% YoY
3. Turn a negative gross profit margin into a positive segment profit
4. Customer Net promoter score is 8.4/10

5. Supports and motivates the team through tough sutuation


Product Operation Lead

Paxel
06.2019 - 07.2022

1. Setup cold chain last mile delivery & IOT system : Reduce the number of claims.
2. Setup cold chain fulfillment
3. Setup Paxel kargo serve F&B Industry (dry, chiller and frozen).
4. Improve operational cost efficiency.
5. Supporting marketing team makes Paxel as Top of mind Cold chain last mile in Indonesia
6. Setup control tower to monitor location, temperature and Fleet performance

Business Analyst

Paxel
11.2017 - 06.2019

job description :
1. analyze the structure of a business, how it uses technology and what its goals are
2. Create an algorithm to solve a business problem.
3. Persuade internal stakeholder of the benefits of new technology or strategies.
4. oversee the implementation of new technology and systems

I'm a business analyst who focuses on the operation process in the logistics and courier services.

Industrial Engineering Supervisor

JNE
01.2014 - 11.2017

1. Created Feasibility study & Business case assesment related operation facility investment. (ex: give recommendation to management about buy or lease decision related operation facility, describe potential saving or potential benefit if management folowing the recommendation, etc)
2. Created operation facility standardization (inc. space, equipment, & Workflow).
3. Designing Operation Business Process and Standard Operating Procedures (SOP)

Process Improvement Analyst

CV. Tenaga Baru Lin
09.2012 - 01.2014

Increase Operational efficiency and effectives by implementing 5S and Total productive Maintenance

Education

BBA - Operation Management

PPM School of Management
Jakarta, Indonesia
01.2013

Skills

Customer Success Management

Operation Management

Warehouse Management

B2B Sales

Inbound selling strategy

Business Analysis

Certification

Harvard Business School

Study : Scaling Entrepreneurial Ventures

Timeline

Head of Enterprise

Paxel
07.2022 - Current

Product Operation Lead

Paxel
06.2019 - 07.2022

Business Analyst

Paxel
11.2017 - 06.2019

Industrial Engineering Supervisor

JNE
01.2014 - 11.2017

Process Improvement Analyst

CV. Tenaga Baru Lin
09.2012 - 01.2014

BBA - Operation Management

PPM School of Management
Dasmon Pangaribuan