With over 10 years of experience in sales, operations, and product management, I am passionate about delivering innovative and customized solutions to meet the needs and pain points of customers in various segments, such as F&B, healthcare, high-value goods and etc.
As the Head of Enterprise at Paxel Indonesia, I lead a team of talented and motivated sales professionals who share the same vision of providing reliable, efficient, and customer centric
In my current role, I have achieved remarkable results in growing revenue by 65% year-on-year, increasing gross profit margin by 200% year-on-year, achieve positive segment profit and improving customer net promoter score to 8.4/10.
I leverage my skills in customer success, warehouse management, and operations management to ensure the quality and performance of our services.
Head of Enterprise is to provide strategic leadership and direction to the corporate sales team and drive revenue growth for the organization.
As a senior executive, the Head of Corporate Sales plays a critical role in developing sales strategies, building strong client relationships, achieving sales targets, and positive profitability for organization .
Achievements:
1. Revenue growth 65% YoY
2. Increase gross profit Margin 200% YoY
3. Turn a negative gross profit margin into a positive segment profit
4. Customer Net promoter score is 8.4/10
5. Supports and motivates the team through tough sutuation
1. Setup cold chain last mile delivery & IOT system : Reduce the number of claims.
2. Setup cold chain fulfillment
3. Setup Paxel kargo serve F&B Industry (dry, chiller and frozen).
4. Improve operational cost efficiency.
5. Supporting marketing team makes Paxel as Top of mind Cold chain last mile in Indonesia
6. Setup control tower to monitor location, temperature and Fleet performance
job description :
1. analyze the structure of a business, how it uses technology and what its goals are
2. Create an algorithm to solve a business problem.
3. Persuade internal stakeholder of the benefits of new technology or strategies.
4. oversee the implementation of new technology and systems
I'm a business analyst who focuses on the operation process in the logistics and courier services.
1. Created Feasibility study & Business case assesment related operation facility investment. (ex: give recommendation to management about buy or lease decision related operation facility, describe potential saving or potential benefit if management folowing the recommendation, etc)
2. Created operation facility standardization (inc. space, equipment, & Workflow).
3. Designing Operation Business Process and Standard Operating Procedures (SOP)
Increase Operational efficiency and effectives by implementing 5S and Total productive Maintenance
Customer Success Management
Operation Management
Warehouse Management
B2B Sales
Inbound selling strategy
Business Analysis
Harvard Business School
Study : Scaling Entrepreneurial Ventures