David Cia
Sales, Product Manager & IT Consultant
Kalideres,JK
Summary
Results-driven professional with over 18 years of diverse experience in sales, product management, systems analysis, and IT consulting. Proven track record as Market Development Manager at HP Inc. Indonesia, achieving sales targets through innovative sales programs and engaging events for distributors, partners, and end users.
Currently excelling as a Product Manager at Techdata, managing product lines and driving revenue growth by developing accurate sellout forecasts, strategic marketing plans, and impactful promotions. Committed to leveraging extensive industry knowledge to deliver exceptional results and foster strong market relationships.
Overview
19
19
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Senior Product Manager
PT Techdata Advance Solution
05.2023 - Current
- Responsible to achieve sales revenue and profit target for related product group.
- Assist in creation & execution of business plan include sales forecast & sales enablement program.
- Responsible to manage product (Inventory supply, market share, allocation, promotion, etc.)
- Work closely with principle, business partner and channel sales team to ensure proper execution of sellout plan
- Analyst sales report, growth, trend, expansion and change in market.
Merchandiser for Laptop Categories
PT Ritel Bersama Nasional (JD.ID)
06.2018 - 04.2023
- Responsible to achieve sales target, margin and inventory level in monthly period
- Responsible to manage product (supply, market share, assortment, allocation, promotion, etc)
- Work closely with manufacture and supplier to ensure proper execution of sellout plan
- Creating and organizing promotion and marketing campaign
- Analyst sales report, growth, trend, expansion and change in market.
- Project Achievement
- Dominate market share for HP brand in Q4-18, Q1-19 and Q2-19
- Create Exclusive SKU HP Joy 2 (A4-9125/4GB/256GB SSD) with 15K unit sellout
- Achieve sales quota & margin for Laptop in Q4-18, Q1-Q3 2019
Market Development Manager (MDM) for OPS Supplies
PT Hewlett Packard Indonesia (HP Inc)
10.2014 - 05.2018
- Product line and quota responsibility for printing supplies.
- Functional responsibility by creating sales program for distributor, HP T2 partner and end user to maximize sales volume.
- Meeting and review with enterprise, commercial and consumer sales for achieving sales quota by monthly basis.
- Work together with distributor and partner to log order to achieving quota target.
- Project Achievement
- Achieve revenue and sell thru quota for printing supplies toner in Q1 2017
- Achieve revenue quota for printing supplies toner in Q3 2017
- Achieve revenue and sell thru quota for printing supplies toner in Q4 2017
Account Manager
PT GfK Indonesia
08.2012 - 09.2014
- Build and maintain relationships with clients and other related business partners
- Deliver high quality presentations to clients
- Explore opportunities to cross sell all products offered within the company
- Well versed with market trends, technological changes, consumer demands and other happenings in the various panel industries
- Project Achievement
- Organize and implementing Distribution Panel report system in Indonesia by recruit distributor IT
- Organize and implementing online sales tracking report and go live in July 2016 and onward.
Oracle Siebel CRM Consultant - Business Analyst
PT Phintraco Consulting
03.2010 - 07.2012
- Collect information from key user, analyze and evaluate existing or proposed systems.
- Responsible for functional system design, documentation, testing and support.
- Provide user acceptance test (UAT).
- Provide periodic status report to management (weekly, monthly)
- Client: PT Indosat Tbk
- Project Name: CATALIST (Customer Assistant Through Automated, Lean & Integrated System)
- Role: Business Analyst for Interaction & Complaint Handling Module
- Project Achievement
- Workshop CWIO Integrated CRM System at Hotel Millennium, Jakarta (May 2013)
- Train of Trainer (TOT) CATALIST Batch 1 and 2 at Hotel Tentrem, Yogyakarta (May 2014)
- Go Live Project Phase 1 - CATALIST at PT Indosat.Tbk
Account Manager
PT Berca Hardayaperkasa
02.2007 - 02.2010
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Education
Bachelor of Computer - Information System, Bachelor of Economic, Management
Bina Nusantara University
Indonesia01.2007
Skills
Target Oriented to Hit Sales Quota
Certification
Certificate of Accomplishment, CAMBRIDGE GCE O'Level in Mathematic (2001)
TRAINING
- Seven Habits Training – PT. Berca Hardayaperkasa (February 2008)
- Situational Sales Negotiation (SSN) – PT. Berca Hardayaperkasa (March 2008)
- HP Storage Works University Training – Hewlett -Packard (HP) (17 September 2008)
- "From Data to Insights" Level 1 – PT GfK Indonesia (1 June 2016)
Timeline
Senior Product Manager
PT Techdata Advance Solution
05.2023 - Current
Merchandiser for Laptop Categories
PT Ritel Bersama Nasional (JD.ID)
06.2018 - 04.2023
Market Development Manager (MDM) for OPS Supplies
PT Hewlett Packard Indonesia (HP Inc)
10.2014 - 05.2018
Account Manager
PT GfK Indonesia
08.2012 - 09.2014
Oracle Siebel CRM Consultant - Business Analyst
PT Phintraco Consulting
03.2010 - 07.2012
Account Manager
PT Berca Hardayaperkasa
02.2007 - 02.2010
Bachelor of Computer - Information System, Bachelor of Economic, Management
Bina Nusantara University