Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Dale

Boise

Summary

Dynamic and dedicated professional with extensive experience at McDonald's, excelling in food preparation and customer service. Proven ability to maintain high standards of cleanliness and safety while effectively collaborating with team members. Strong multitasking skills and a commitment to integrity ensure exceptional guest experiences and operational efficiency.

Overview

12
12
years of professional experience

Work History

Crew Member

McDonald's
08.2024 - 03.2025
  • Stocked shelves to organize aisles in assigned department.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Observed customer purchases in line and differentiated between standard portions.
  • Prepared salads, soups and sandwiches for customers.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Crew Member

Wendy's
11.2019 - 07.2020
  • Operated cash register to ring up final bill and process various forms of payment.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Housekeeping Room Attendant

Holiday Inn
10.2014 - 04.2015
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Front End Courtesy Clerk

Albertsons
02.2013 - 06.2013
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.

Education

GED -

Trapper Creek Job Corps
Darby, MT
06-2022

Skills

  • Cooking
  • Sanitizing
  • Point-of-sale system
  • Integrity and honesty
  • Food preparation
  • Multitasking and organization
  • Cleaning and sanitizing
  • Initiative and Self-motivation
  • Positive company representation
  • Safe food handling
  • Drive-thru operations
  • Workplace efficiency
  • Cleaning
  • Workplace safety
  • Point of sale operation
  • Cash handling
  • Beverage preparation
  • Inventory restocking
  • Team contributions
  • Clear communication
  • Hospitality service expertise
  • Taking orders
  • Forklift operation
  • Safety
  • Valid Driver's license
  • Housekeeping
  • Telephone etiquette
  • Safety awareness
  • Task prioritization
  • Safe vehicle operation
  • Attention to detail
  • Teamwork and collaboration
  • Point-of-sale transactions

Timeline

Crew Member

McDonald's
08.2024 - 03.2025

Crew Member

Wendy's
11.2019 - 07.2020

Housekeeping Room Attendant

Holiday Inn
10.2014 - 04.2015

Front End Courtesy Clerk

Albertsons
02.2013 - 06.2013

GED -

Trapper Creek Job Corps

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David Dale