David Lawrence
Rexburg
Summary
Quick learning employee with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
11.2023 - 12.2023
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Front Desk Receptionist
Doubletree By Hilton Hotel
05.2021 - 10.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Food Service Worker
Domino's Pizza
01.2021 - 04.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Retail Stocker
Michaels Companies Inc.
07.2020 - 09.2020
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Food Server
OSF St Joseph Center For Healthy
03.2020 - 05.2020
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Landscaper
Rolf's Landscaping
05.2019 - 08.2019
- Maintained grounds including trimming, weeding and general clean-up.
- Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
- Enhanced visibility and improved shapes of trees and bushes with proper pruning.
- Installed stonework according to landscape design plan and client specifications.
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
Food Service Worker
Dairy Queen
04.2018 - 08.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Education
High School Diploma -
Normal Community High School
Normal, ILSkills
- Hospitality Service
- High-volume dining
- Front Desk Operations
- Landscape equipment operation
- Project presentation
- Stocking and Replenishing
- Heavy lifting
Timeline
Warehouse Worker
Amazon
11.2023 - 12.2023
Front Desk Receptionist
Doubletree By Hilton Hotel
05.2021 - 10.2021
Food Service Worker
Domino's Pizza
01.2021 - 04.2021
Retail Stocker
Michaels Companies Inc.
07.2020 - 09.2020
Food Server
OSF St Joseph Center For Healthy
03.2020 - 05.2020
Landscaper
Rolf's Landscaping
05.2019 - 08.2019
Food Service Worker
Dairy Queen
04.2018 - 08.2018
High School Diploma -
Normal Community High School
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